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Remote Customer Service Specialist – Hotel Bookings
full-timeIreland$30k - $60k

Summary

Location

Ireland

Salary

$30k - $60k

Type

full-time

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About this role

Job Title:

Remote Customer Service Specialist – Hotel Bookings

About Destination Knot:

At Destination Knot, we are passionate about making travel seamless and memorable. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industry knowledge. From quick getaways to once-in-a-lifetime adventures, we’re here to make booking easy and enjoyable.

Position Overview:

We are looking for a dependable and service-driven Remote Customer Service Specialist – Hotel Bookings to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences.

Key Responsibilities:

Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals

Provide professional and timely support via email, phone, and messaging platforms

Offer personalized hotel recommendations using available tools and client preferences

Confirm booking details and ensure accuracy of client itineraries

Handle changes, cancellations, and special requests efficiently

Build positive client relationships through excellent service and follow-through

Stay informed on hotel brands, loyalty programs, promotions, and destination updates

Qualifications:

Previous experience in customer service, hospitality, or travel booking preferred

Strong written and verbal communication skills

Detail-oriented with the ability to manage multiple bookings at once

Comfortable working remotely using digital communication and booking platforms

Friendly, proactive, and solution-focused mindset

Passion for travel and helping others plan great experiences

Must be 18 years or older with access to a computer and stable internet connection

What We Offer:

Flexible, remote work environment

Travel training and professional development resources

Access to exclusive hotel deals and travel planning tools

Supportive team culture with opportunities for growth

Performance-based incentives and travel perks

Work Environment:

This role is fully remote with flexible scheduling options. Ideal for individuals who are self-motivated, organized, and thrive in a client-focused setting.

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$30,000 - $60,000 a year
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Other facts

Tech stack
Customer Service,Hospitality,Travel Booking,Communication Skills,Detail-Oriented,Digital Communication,Problem Solving,Client Relationship Management,Time Management,Proactive Mindset,Travel Knowledge,Booking Management,Email Support,Phone Support,Messaging Platforms,Personalized Recommendations

About Destination Knot

✨Dream. Say "I Do." Celebrate. – Your Perfect Destination Wedding Awaits!✨

Imagine exchanging vows on a sun-kissed beach, in a lush garden paradise, or aboard a luxury cruise ship, surrounded by your loved ones — with every detail seamlessly planned to perfection.

At Destination Knot, we specialize in turning your wedding dreams into reality. From breathtaking venues to unforgettable guest experiences, we make your destination wedding stress-free, personalized, and unforgettable.

💍 Why Choose Destination Knot?
🌴 Stunning Destinations: Whether you're dreaming of a tropical island escape, a chic European getaway, or an adventurous cruise, we’ve got you covered.
💫 Expert Coordination: We collaborate with top resorts, private venues, and cruise lines to match your vision, style, and budget.
✈️ Full-Service Planning: From flights and transfers to accommodations and activities, we manage every detail — making your entire journey smooth and memorable.
🎯 Flawless Execution: We work directly with on-site wedding planners to ensure your ceremony, reception, and every special moment are absolutely perfect.

❤️ Our Services Include:
✨ Venue selection tailored to your vision
🌺 Custom décor, floral arrangements & entertainment
📷 Photographer & videographer coordination
🍽️ Dining experiences, catering, and special menus
🚢 Cruise wedding planning for ultimate luxury
🎁 Guest accommodations, travel plans & excursions

🌟 Your Love Story, Your Way
We know that your love is unique — and your wedding should be too. Our personalized approach ensures your celebration reflects your style, your personality, and the memories you want to create.

💌 Let Us Handle the Details — You Focus on the Memories!

Contact The Destination Knot today and let us transform your dream wedding into an unforgettable reality.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Travel Arrangements
Founding Year: 2019

What you'll do

  • Assist clients with booking hotel accommodations and provide timely support through various communication channels. Handle changes, cancellations, and special requests while ensuring client satisfaction.

Ready to join Destination Knot?

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Frequently Asked Questions

What does Destination Knot pay for a Remote Customer Service Specialist – Hotel Bookings?

Destination Knot offers a competitive compensation package for the Remote Customer Service Specialist – Hotel Bookings role. The salary range is USD 30k - 60k per year. Apply through Clera to learn more about the full compensation details.

What does a Remote Customer Service Specialist – Hotel Bookings do at Destination Knot?

As a Remote Customer Service Specialist – Hotel Bookings at Destination Knot, you will: assist clients with booking hotel accommodations and provide timely support through various communication channels. Handle changes, cancellations, and special requests while ensuring client satisfaction..

Why join Destination Knot as a Remote Customer Service Specialist – Hotel Bookings?

Destination Knot is a leading Travel Arrangements company. The Remote Customer Service Specialist – Hotel Bookings role offers competitive compensation.

Is the Remote Customer Service Specialist – Hotel Bookings position at Destination Knot remote?

The Remote Customer Service Specialist – Hotel Bookings position at Destination Knot is based in Ireland. Contact the company through Clera for specific work arrangement details.

How do I apply for the Remote Customer Service Specialist – Hotel Bookings position at Destination Knot?

You can apply for the Remote Customer Service Specialist – Hotel Bookings position at Destination Knot directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Destination Knot on their website.