Summary
About this role
Work from home anywhere in Quebec.
WHAT WORKING AT A DESJARDINS CALL CENTRE IS ALL ABOUT:
ADVISING. SUPPORTING. BUILDING LOYALTY.
We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team at our client relations centres and help us make a difference for Desjardins members and clients!
We have a variety of full-time or part-time opportunities available to suit your professional interests!
Jobs - Group Retirement savings
Jobs - Member/client relations
Jobs - Life and health insurance
Jobs - Credit analysis and collections
Jobs - Emergency communications
Jobs - Personal Property and Casualty Insurance
And much more!
When you join our team, you'll get
A competitive hourly rate starting at $25,76/hour plus a shift premium (where applicable)
An annual performance-related bonus
4 weeks of flexible vacation starting in the first year
Reimbursement of health and wellness expenses and telework equipment
Group insurance including telemedicine
A defined benefit pension plan that provides predictable, stable income throughout retirement
* Benefits are subject to eligibility criteria.
What you bring to the table
Diploma of College Studies (technical DCS) in a relevant field
At least 1 year of relevant experience
Other combinations of relevant training and experience may be considered
Knowledge of French required
For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients.
Work arrangements vary depending on the position and involve either hybrid work or telework.
We don't fill a position. We hire a person. There's a difference.
#LI-Remote #LI-Hybrid
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)Other facts
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
What you'll do
- The role involves advising and supporting members and clients to build loyalty. Employees will provide a unique and personalized experience to enhance client relations.
Ready to join Desjardins?
Take the next step in your career journey