Job DetailsLevel: ExperiencedJob Location: Woodbury/Admin Office - Woodbury, MN 55125Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $24.00 HourlyTravel Percentage: NoneJob Shift: DayJoin a Top Workplace!!  A multi-year Star Tribune Top Workplace award winner, Dermatology Consultants, recently celebrated 75 years in business. Founded in 1949, we are a thriving private dermatology practice with 23 providers across four East Metro clinic locations.

The Patient Access Specialist is responsible for making appointments for patients following Dermatology Consultants’ procedures. The Patient Access Specialist assists patients on the telephone, schedules appointments, gathers accurate demographic information and insurance information, and registers patients. This position offers flexibility with remote or hybrid work options.

Dermatology Consultants offers employees:

Competitive Salary; holiday bonus eligibility
No Evenings or Weekends
Generous Company-funded 401K and Profit Sharing
Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
Free Parking
Paid Time Off and Paid Holidays
Company-sponsored Wellness program
Benefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, Legal, tuition reimbursement, uniform allowance

Starting Pay Range:

$20.00 - $24.00 per hour

Duties and Responsibilities:

Provide patient-centered customer service, using a multi-line telephone in a pleasant manner
Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians’ schedule and availability
Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients
Verify insurance eligibility
Reschedule and cancel appointments as needed
Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations
Maintain strict confidentiality of patient health information
Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals

Minimum Requirements:

HS Diploma or equivalent.
1-2 years’ experience in scheduling or reception in a healthcare setting
Experience scheduling appointments, registering patients, and obtaining/verifying insurance information
Ability to communicate calmly and clearly with patients and others on the phone
Ability to occasionally travel to four East Metro clinic locations as a float medical receptionist
Knowledge of customer service principles and techniques
Ability to navigate computerized scheduling system (Cerner) and to operate standard office equipment including multi-line telephone, computer and fax machine
Knowledge of insurance preferred

Schedule: 40 hours/week, Monday – Friday, 8:00 am to 4:45 pm

Dermatology Consultants, P.A. is an Equal Opportunity Employer