Social Media Manager
Vancouver, remote

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 3 month fixed term employee contract. The role is fully remote, working PST hours from Canada.

This posting reflects an existing vacancy.

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

JOB PURPOSE

We’re looking for a Social Media Manager to help shape and grow eBay’s social presence across our Trading Cards & Collectibles categories. This includes managing organic social channels across established and emerging platforms.

In this role, you’ll support the development and execution of the organic social strategy, help build influencer briefs, curate content, and assist in on-the-ground activations at culturally relevant events. You’ll partner closely with marketing, business, and cross-functional teams to translate initiatives into clear social plans and editorial calendars.

You’ll synthesise performance insights (organic social data, influencer reporting, internal dashboards, category trends) into recommendations that inform content planning. You will work closely with brand marketing, communications, and creative partners to support category and campaign needs, while contributing creative ideas and helping foster a community of collectors and enthusiasts.

WHAT YOU’LL DO:

• Support the development and execution of the collectibles organic social strategy across channels.


• Manage influencer marketing efforts for the collectibles category, from brief creation to coordination with partners.
  Bring platform knowledge and emerging trends to help shape creative ideas and test/learn opportunities.


• Help maintain and enforce social channel best practices to drive engagement.


• Monitor and analyze performance data to provide insights and recommendations for content optimization.


• Manage day-to-day project needs, ensuring alignment across partners and timely delivery of assets.


• Collaborate closely with Brand Marketing, Media Planning, Communications, and other cross-functional partners.


• Support processes that improve workflow efficiency and help drive consistent, high-quality output.


• Manage day-to-day relationships with external agencies supporting organic social and influencer programs.
  
  

WHAT YOU BRING:

• 4–6+ years of experience in social media management, ideally within ecommerce or consumer brands.


• Hands-on experience managing organic social channels and influencer initiatives, with measurable results.


• Strong understanding of platform best practices, content creation, and social tools.


• Ability to translate social insights and data into actionable recommendations.
  Experience managing projects, coordinating stakeholders, and delivering high-quality work on deadlines.


• Ability to work collaboratively across cross-functional teams including Brand Marketing, Media Planning, Communications, and Growth.


• Knowledge of Trading Cards & Collectibles is a plus, but not required.

The anticipated annual salary range for this position is $80,000 – $95,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy


• An excellent salary based on experience and equal pay policies


• Mental health support, and company sick pay scheme.


• 15 days paid holiday annually (plus Public Holidays).


• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.


• Enhanced family friendly policies to support new parents.


• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.


• Inspirational Talks, bringing the outside in with regular guest speakers and events.


• Learning and Development, supporting your growth with continuous opportunities to learn and advance.


• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.


• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.


• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!


• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.