About this role
Senior Case Management Officer
Corrective Services NSW
Location – Geoffery Pearce Correctional Centre, Berkshire Park
Employment type – Ongoing (Full Time)
Clerk grade 7/8. Salary $113, 574 - $125,719 plus employer’s superannuation and annual leave loading.
Are you someone who thrives in challenging environments, stays committed to long-term goals, and is passionate about serving the community?
What you’ll do
- Lead the daily operations of a Case Management Unit within the correctional centre
- Supervise and support Case Management Officers, allocating workloads and reviewing performance.
- Manage a caseload of complex individuals as needed, and chair multidisciplinary case conferences
- Coordinate with programs, parole units, and external services to optimise inmate rehabilitation.
- Drive continuous improvement in systems, processes, and case management practices
What we’re looking for
- Strong leadership in casework or correctional environments
- Skilled in case planning, risk/needs assessment, and rehabilitation pathways
- Confident managing complex needs and competing priorities
- High-level communication, coaching, and collaboration skills
- Resilience, professionalism, and a commitment to making a difference
- Current Certificate IV in Correctional Practice with the necessary Units of Competency for this role or capacity to complete Certificate IV in Correctional Practice in accordance with specified CSNSW timeframes
Download the role description.
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close 02 Feb 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for CNSW , please contact the hiring manager Patrcia Peek on 02 4582 2501 or at [email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Divya Soni on 02 9765 1987 or via email [email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
Other facts
About Department of Communities and Justice
DCJ’s purpose is to help create a safe, just, resilient and inclusive NSW in which everyone has the opportunity to realise their potential.
Collection notice
We will collect information about you when you interact with us through social media.
This may include your name and any messages, comments or photos you send us.
We will collect your information in order to respond to your queries, feedback and complaints, and to improve service delivery.
The social networking service will also handle your personal information for its own purposes.
These services have their own privacy policies. You can access the privacy policies for these services on their websites.
We will not disclose your information to any other third parties unless you have consented or the Department is required, or authorised, by law to do so.
The supply of your information through social media is voluntary.
For information about your rights to seek access to, and correction of, your personal information, please see our privacy policy at https://dcj.nsw.gov.au/statements/privacy/privacy-policy.html
Department of Communities and Justice
Locked Bag 5000, Parramatta NSW 2124
What you'll do
- Lead the daily operations of a Case Management Unit and supervise Case Management Officers. Manage complex caseloads and coordinate with various services for inmate rehabilitation.
Ready to join Department of Communities and Justice?
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