Legal Support Administrator – NSW Trustee and Guardian

• 1 full-time temporary role – up to 6 November 2026 with possibility of extension
• 35 hours per week
• Location:  based in either Newcastle or Sydney CBD. Flexible and hybrid working options available.
• Clerk Grade 3/4. Salary $84,659 to $92,701, plus superannuation, plus leave leading.                                                                                                                                                           

About us 

At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

About the team

The Estate Planning and Administration division is responsible for delivering NSW Trustee and Guardian’s commercial services in Will making, as trustee, attorney, and as administrator/executor of deceased estates. The teams administer assets in accordance with the functions and obligations under the relevant legislation and makes legal decisions within legal frameworks and NSWTG’s prescribed delegations. The division delivers high quality service using a customer-centred approach and is delivered by:

• Estate Administration  
• Trust and Powers of Attorney Administration
• Intestate, Life Estates and Crime Confiscation/Civil Forfeiture administration
• Wills and Estate Planning  

About the role

You will be a key point of contact for customers and other stakeholders and will provide a range of administrative support services including but not limited to preparation of correspondence, legal documents (such as Wills, powers of attorney and appointment of enduring guardian), data entry, safe custody processes, maintenance of files and administrative support related to staff training and knowledge resources. 

For more information about the position, view the role description 

About you

As an ideal candidate: 

• You possess strong customer service and communication skills
• You are confident and experienced in a wide range of administrative duties
• You take pride in your ability to manage competing priorities in a high workload volume environment, and work collaboratively with stakeholders and other teams

Sound like you? We would love to hear from you!

Essential requirements 

• Demonstrated experience as a paralegal or in a legal support role
• Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
• various leave options (recreation, parental, and flex leave of up to 24 days per year)
• career development including study leave and acting opportunities
• access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

• complete the online application via iworkfornsw
• submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability
  
• Answer the following two targeted questions:
  1. Describe your experience providing administrative support in a legal environment.
  2. Describe a time when you took action to provide a quick and thorough service in response to a customers request or problem.

Read: writing your job application for tips with the application process.

Closing date

Applications close 11:59pm 1st February.

For enquiries about the role, please contact Lisa Roberts - Senior Solicitor Estate Planning via email: [email protected]

For enquiries about the recruitment process, please contact Ashly Dahdal, Talent Advisor on [email protected]

Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via iworkfornsw will be accepted. 

Please note

• If you need an adjustement in the recruitment process, please contact People and Culture via email at [email protected]
• Offers of employment will be subject to reference checks and relevant clearances 
• A talent pool may be created for future ongoing and temporary roles and is valid for 18 months

Thank you for your interest in this role. We look forward to receiving your application.