IT Project Officer – NSW Trustee and Guardian

• Temporary full-time vacancy. Up to 6 months with a possibility of extension.
• 35 hours per week.
• Location: This role is based in Sydney (Wynyard). Flexible and hybrid working options available.
• Clerk Grade: Level 7/8. Base salary $ 113,574 p.a. to $ 125,720 p.a. plus 12% superannuation and annual leave loading.

Join our growing project delivery capability as we transform how technology supports the organisation’s most critical initiatives. As Project Officer, you will assist project delivery teams with various project activities, contributing to a modern delivery environment that delivers lasting value to the community. 

About us 
At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 50,000 people each year

Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

About the team 
The Project Delivery team within the Information Technology division drives the successful delivery of technology-enabled initiatives that support the organisation’s strategic priorities. The team applies robust governance and best-practice frameworks to ensure projects are delivered efficiently on time, and to a high standard, enabling innovation and lasting value for the community we serve.  

About the role
This is an exciting opportunity that will see you implement a range of projects within NSW Trustee and Guardian, to support and improve service delivery. This role will accelerate NSWTG’s use of AI and continuous improvement to lift service quality, reduce effort and improve outcomes for customers and staff. You will coordinate discovery, delivery, and benefits realisation across a portfolio of AI and process optimisation initiatives, ensuring compliance with NSW Government standards and NSWTG policies.

In this role, you will:

• Manage a range of AI and continuous improvement projects and support management to deliver initiatives to NSW Trustee and Guardian.
• Manage and oversee aspects of project implementation, including monitoring project plans, coordinating resources, and managing budgets.
• Undertake research and analysis to support the development of key projects within NSW Trustee and Guardian.
• Assist in managing projects designed to review, monitor and improve the effectiveness of service delivery within NSW Trustee and Guardian.
• Provide timely advice and communication to relevant stakeholders across NSW Trustee and Guardian regarding project status and implementation issues.
• Provide advice and support to project team members in undertaking tasks and implementing project plans as required.
• Prepare a range of project related documents as instructed, including status updates, reports, budgets and discussion papers. 
• Support and assist in the development of project management methodologies and process across NSW Trustee and Guardian.

For more information about the position, view the role description.

About you

We seek a proactive and enthusiastic professional with an interest and exposure to Artificial Intelligence (AI) projects, who can help us advance our use of AI in NSW Trustee and Guardian. This person will identify innovative and effective methods for our stakeholders to leverage AI for ongoing improvement.

Application is encouraged if you demonstrate the following skills, knowledge and experience:

• Experience working with Artificial Intelligence and its various applications
• Proven ability to deliver projects in complex environments, ideally within government or a regulated sector. 
• Understanding of project management methodologies.
• Demonstrated stakeholder engagement and communication skills with the ability to influence and drive outcomes, and strong problem-solving and decision-making skills.
• Experience managing risks, budgets and project reporting.
• Highly motivated professional who takes initiative, works well under pressure and is committed to delivering high-quality outcomes.

Sound like you? We would love to hear from you!

Essential requirements  

• Previous experience working in AI projects.
• Experience of managing projects in a similar sized organisation.
• Knowledge of project management frameworks and how they are applied.

What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
• various leave options (recreation, parental, and flex leave of up to 24 days per year)
• career development including study leave and acting opportunities
• access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply
To apply for this role:

• Complete the online application
• Submit a resume (maximum five pages) 
• Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability
• Answer the following targeted question (maximum one page): 

1.    Describe a situation where you worked with stakeholders to identify and implement an AI-driven solution that improved a business process or service. How did you engage stakeholders throughout the process, what steps did you take to ensure the solution delivered measurable improvements, and what was the outcome?

Read: writing your job application for tips on the application process.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description.

Closing date
Applications close 11:59pm, Sunday 1 February 2026.

For enquiries about the role, please contact Halle Eren, Senior Project Manager – Information and Technology, via email: [email protected].

For enquiries about the recruitment process, please contact Antonio Caswell, Talent Advisor, via email: [email protected].

Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted. 

Please note:

• If you need an adjustment in the recruitment process, please contact People and Culture via email at [email protected]
• Offers of employment will be subject to reference checks and relevant clearances.
• A talent pool may be created for future ongoing and temporary roles and is valid for 18 months. 

Thank you for your interest in this role. We look forward to receiving your application.