Business Administration –AHO Executive Office

• Location: Parramatta with access to hybrid working arrangement
• Full time ongoing opportunity (35 hours per week)
• Salary from $84,659 to $ $92,701 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

Your role

The Business Administration role is responsible for answering the Aboriginal Housing Office (AHO) enquires telephone line, and managing responses to general enquires. The role has direct contact with the (AHOs) tenants and provides service delivery or operations that contribute to better outcomes for Aboriginal people including individuals, families, groups and communities

What you’ll do

Working with a wide range of both internal and external stakeholders across the department, the responsibilities of this role will include (but are not limited too):

• Responding to any general public enquiries sent via email to the AHO.
• Managing phone calls to the AHO enquiry line, by answering calls and assisting tenants.
• Managing physical mail that is sent to the AHO via both PO Box and Parramatta Office.
• Assisting the Executive Office with administrative duties as needed.
• Liaising and working across AHO and Department Divisions and non-government stakeholders to ensure effective interface between program development, planning, service design and policy implementation.

What we’re looking for

• The ability to work autonomously as well as in a wider team environment.
• Exceptional written and verbal communication skills.

• Excellent phone manner and ability to deescalate situations with compassion and understanding.
• The ability to liaise with a range of different stakeholders and develop a rapport with the wider community directly or indirectly involved with projects.

• A demonstrated understanding of Aboriginal cultural beliefs and attitudes and of the socio-economic position of Aboriginal people within Australian society, and of their impacts in relation to housing.
• A thorough understanding of the Aboriginal political and historical impacts upon policy developments in NSW and nationally in relation to Aboriginal land rights, and Aboriginal land use.

Download the role description.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) with a brief outline on how you meet the requirements of the role. During the application process, you will be required to answer the targeted question below:

• In 500 words or less, please tell us about a project you have worked on from start to finish. In your response, please include the stakeholders you worked with, your responsibilities on the project, any implications you endured and any other necessary information.

Applications close Wednesday 28th January 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for the Aboriginal Housing Office, please contact Bec Scott via email [email protected]u or 02 8836 0061.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 8688 0027 or via [email protected]  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.