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Senior Business Systems Analyst
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.

Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. 

We’re hiring a Senior Business Systems Analyst to work from our office in London

Role Summary  

The purpose of this role is to elicit and drives requirements at multiple levels of detail for our clients. This role should have a strong attention to detail and is entrusted with accurately documenting requirements and acceptance criteria for a project or solution.  This role must be able to interface with the client, third-party vendors, and multi-disciplinary teams to achieve necessary outcomes.
  
Key Responsibilities 

  • Perform end-to-end business analysis across Enterprise Master Data processes, including client onboarding, market governance, data maintenance, and exception handling.

  • Elicit, analyse, and document business requirements that capture business objectives, process needs, and data usage.

  • Lead requirements and process discovery workshops with business users, data owners, and subject matter experts

  • Develop and maintain business process models and functional process flows that show how business activities are supported by systems.

  • Apply data analysis techniques to support business analysis, including reviewing data samples, identifying quality issues, and validating business rules.

  • Ensure test plans, test scenarios, and acceptance criteria align with documented business processes and requirements. 

Qualifications & Skills  

  • Proven experience in business analysis and business systems analysis within enterprise data or MDM environments.

  • Strong experience analysing and documenting business processes, business requirements, and functional requirements.

  • Demonstrated ability to use data analysis to inform business decisions and requirements definition.

  • Experience leading requirements and process workshops.

  • Experience supporting QA and validating testing against business requirements.

What we offer

  • This is a permanent role 

  • The team is based in London and work on a hybrid basis 

  • As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.   

Inclusion and Diversity 

At dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. 

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. 

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

#LI-Hybrid 

Location:

London

Brand:

Global Business Operations

Time Type:

Full time

Contract Type:

Permanent

Other facts

Tech stack
Business Analysis,Business Systems Analysis,Enterprise Data,MDM Environments,Business Process Modelling,Functional Process Flows,Data Analysis,Requirements Elicitation,Acceptance Criteria,Workshop Leadership,Data Quality Issues,Business Rule Validation,Test Plan Support,Client Onboarding,Market Governance,Exception Handling

About dentsu

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Business Consulting and Services

What you'll do

  • The main purpose of this role is to elicit and drive requirements at multiple levels of detail for clients, accurately documenting these requirements and acceptance criteria. This involves performing end-to-end business analysis across Enterprise Master Data processes, including onboarding, governance, maintenance, and exception handling.

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Frequently Asked Questions

What does a Senior Business Systems Analyst do at dentsu?

As a Senior Business Systems Analyst at dentsu, you will: the main purpose of this role is to elicit and drive requirements at multiple levels of detail for clients, accurately documenting these requirements and acceptance criteria. This involves performing end-to-end business analysis across Enterprise Master Data processes, including onboarding, governance, maintenance, and exception handling..

Why join dentsu as a Senior Business Systems Analyst?

dentsu is a leading Business Consulting and Services company.

Is the Senior Business Systems Analyst position at dentsu remote?

The Senior Business Systems Analyst position at dentsu is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Business Systems Analyst position at dentsu?

You can apply for the Senior Business Systems Analyst position at dentsu directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about dentsu on their website.