Summary
Location
Canada
Type
full-time
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About this role
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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
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Position Mandate
The National Key Accounts Manager is accountable for the strategy, performance, and senior-level relationships of designated large group practice (DSO) accounts across Canada. This role builds and executes the national approach for this segment, aligning cross-functional teams (sales, leadership, distribution partners, and select U.S. stakeholders) to deliver integrated, customer-focused business solutions that maximize long-term growth and profitability.
Key Responsibilities
- Develops and executes account strategies for assigned large group practice (DSO) customers.
- Designs, implements, and manages programs and promotions for targeted DSO accounts.
- Serves as the single point of representation for all Dentsply Sirona business units (equipment, consumables, and specialties).
- Owns national coordination of all DSO activities in partnership with regional business managers, field sales teams, distributors, and product specialists.
- Manages distributor relationships and sales performance for assigned DSO accounts.
- Prepares and leads Large Account Management Process (LAMP) plans and/or Joint Business Plans; monitors performance and resolves issues to mutual satisfaction.
- Delivers financial results by achieving budgeted revenue, growth, and profitability targets across all business units.
- Drives brand penetration and market share within the DSO segment.
- Ensures all proposals, contracts, and agreements maximize profitability and are executed effectively.
- Provides actionable insights on DSO market trends, risks, and growth opportunities to internal stakeholders.
- Conducts high-impact selling presentations using traditional and innovative approaches.
- Manages contract execution, follow-up, and ongoing stakeholder engagement.
- Ensures full compliance with company policies, expense reporting, complaint handling processes, Marketing Code of Conduct, anticompetitive regulations, and applicable national account policies.
- Performs additional duties and special projects as required.
Key Competencies
- Proven ability to consistently achieve or exceed sales and financial objectives.
- Strong business acumen with the ability to develop, articulate, and defend ROI-based solutions.
- Advanced analytical, negotiation, and executive-level communication skills.
- Strong understanding of digital workflows, clinical processes, and DSO operations.
- Demonstrated capability to organize and lead meetings, presentations, and product training for diverse audiences.
- Ability to manage conflict, resolve complex issues, and operate independently in a matrixed organization.
- Willingness to assume additional leadership responsibilities and special project assignments.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
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Ability to travel up to 50%. This is a Canada-based role.
Education & Experience
- Minimum of 5 years of successful field-based B2B sales experience within a highly competitive dental environment.
- French language capability is a strong asset.
- Bachelor's Degree or Equivalent Dental Industry Experience.
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Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. Dentsply Sirona Canada welcomes and encourages applications from all backgrounds, including individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected]. Please be sure to include “Accommodation Request” in the subject. |
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Other facts
About Dentsply Sirona, Inc
A Global Total Solutions Provider
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, empowering dental professionals to provide better, safer and faster dental care. Our products and solutions include leading positions and platforms across consumables, equipment, technology, and specialty products. Dentsply Sirona is one global team that brings out the best in our people, lives and breathes high performance and personal accountability, acts with uncompromising integrity, improves the practice of dentistry with an unrelenting commitment to our customers and demonstrates a passion for innovation that shapes the dental industry.
As The Dental Solutions Company™ Dentsply Sirona’s comprehensive solutions offering includes leading product brands across consumables, equipment, technology and specialty products. With the broadest clinical education platform and an unparalleled commitment to R&D in dentistry, our mission and vision guide us to continuously aim higher, support our customers and advance patient care around the world.
Dentsply Sirona’s Global Headquarters is located in Charlotte, North Carolina. Our shares are listed in the United States on NASDAQ under the symbol XRAY. We care about your privacy - you can view our Privacy Policy here: http://www.dentsplysirona.com/privacy.
What you'll do
- The National Key Accounts Manager is responsible for developing and executing account strategies for large group practice customers, managing distributor relationships, and ensuring financial targets are met. This role also involves coordinating activities across various teams to deliver integrated business solutions.
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