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Front Desk Receptionist (Battle Creek)
full-time•Battle Creek
About this role
The Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus!
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
- Competitive compensation
- Benefits package includes:
- Medical & Vision Insurance
- FREE dental treatment at our locations
- PTO
- 401K
- Life Insurance, Pet Insurance and more
Responsibilities:
- Maintain a high level of customer service at all times
- Work as part of a team with emphasis on communication
- Schedule patient appointments per month and daily patient goals
- Answer phones and confirm appointments
- Greet and check-in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments, and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
Qualifications:
- Customer Service experience
- At least 1 year of experience in current or most recent job
- Bilingual - Spanish (preferred)
- Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
What you'll do
- The Front Desk Receptionist will maintain a high level of customer service, schedule patient appointments, and assist with operational goals. They will also greet and check-in patients, verify dental benefits, and maintain detailed patient records.
About DENTAL DREAMS
Founded in 2001 by Dr. Sameera Hussain, Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high quality dental services in first-class facilities to people in underserved communities. The group has more than 150 dentists and over 500 employees currently staffing their offices nationwide. Dental Dreams hires only the most qualified dentists who are committed to personal, superior patient care. In fact, more than 94% of Dental Dreams’ patients say they would recommend them to family and friends.
Click the link below for current job openings for Associate General Dentist positions and other staff opportunities.
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Frequently Asked Questions
What does a Front Desk Receptionist (Battle Creek) do at DENTAL DREAMS?
As a Front Desk Receptionist (Battle Creek) at DENTAL DREAMS, you will: the Front Desk Receptionist will maintain a high level of customer service, schedule patient appointments, and assist with operational goals. They will also greet and check-in patients, verify dental benefits, and maintain detailed patient records..
Is the Front Desk Receptionist (Battle Creek) position at DENTAL DREAMS remote?
The Front Desk Receptionist (Battle Creek) position at DENTAL DREAMS is based in Battle Creek, Michigan, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Receptionist (Battle Creek) position at DENTAL DREAMS?
You can apply for the Front Desk Receptionist (Battle Creek) position at DENTAL DREAMSdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.