About this role
Overview
Dental Care Alliance (DCA) is seeking an experienced RCM Fees Analyst / Insurance Specialist with strong expertise in dental insurance fee schedules, leased networks, and payer plan configuration. This role is critical to maintaining billing accuracy and reimbursement integrity across 400+ dental practices nationwide.
Responsibilities
¨ Build, update, and assign high-volume fee schedules in Denticon by payer, provider, plan, and location
¨ Interpret and apply payer contracts and leased networks (e.g., Zelis, Connection Dental, DenteMax)
¨ Investigate and resolve fee discrepancies, plan mismatches, and underpayments using EOBs and claims data
¨ Configure new insurance carriers and plans, ensuring accurate participation and fee alignment
¨ Manage and resolve plan and fee support tickets from dental offices and internal teams
¨ Partner cross-functionally with revenue cycle, operations, and payer relations teams
¨ Communicate with carriers and network administrators to obtain and validate fee schedules
¨ Analyze trends in denials, underpayments, and payer inconsistencies and recommend improvements
¨ Support and educate field teams on plan setup and billing best practices
¨ Stay current on reimbursement models, leased networks, and compliance requirements
Systems Experience: Denticon, Cloud 9, and other dental OMS/PMS platforms supporting multi-location and enterprise dental operations, including plan configuration, fee schedule management, and payer setup.
Qualifications
What We’re Looking For
¨ 7+ years of experience in dental billing, payer operations, or fee schedule administration
¨ Strong knowledge of leased networks, PPO contracts, plan types, and UCR methodologies
¨ Experience working in a DSO or multi-practice dental organization preferred
¨ Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data validation)
¨ Hands-on experience with DentalXChange, Denticon and Cloud 9 required
¨ Highly analytical, detail-oriented, and organized
¨ Strong communicator able to translate complex payer data into clear action
Other facts
About Dental Care Alliance
As one of the country’s largest dental support organizations, we have more than 400 affiliated dental practices in 24 states.
Founded in 1991 and headquartered in Sarasota, FL, Dental Care Alliance supports more than 400 affiliated dental practices in 24 states, making it one of the largest multi-branded dental support organizations in the country. DCA-affiliated practices provide a full suite of dental services, including general dentistry, hygiene, pediatric dentistry, orthodontics, endodontics, periodontics and oral surgery.
Our platform is powerful and cultivates lasting relationships. Experienced, licensed Clinical Directors ensure superior standards of care, and our affiliated dentists share our commitment to practicing with honesty, integrity and compassion. The future is now.
We’re committed to continually advancing our offices and clinical teams through ongoing training and access to the latest advancements in treatment and equipment. We provide the support necessary to allow our providers to focus on the one thing that matters most: the patients. We invest in our practices and our teams to empower them to stay focused and committed to quality care.
Just as each tooth has a counterpart and a strong support system, we are a team working together toward the common goal of providing patients with an exceptional dental experience. Teamwork is what makes a smile, and it’s how we work. It’s always been our philosophy that happy dentists equal healthy smiles. Our model is optimized for growth. Our mission is superior, streamlined, patient-focused dental care.
All DCA practices benefit from our successful dental practice model with consolidated support. We provide:
• Human resources, payroll and benefits
• Marketing
• Purchasing
• Accounting & accounts payable
• Insurance support
• Facility support
• Staff training and C.E. courses
• OSHA compliance
• CPR certification
• Integrated information technology
What you'll do
- The Fees Analyst will build, update, and assign fee schedules in Denticon, interpret payer contracts, and resolve discrepancies. They will also analyze trends in denials and underpayments while supporting field teams on billing best practices.
Ready to join Dental Care Alliance?
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