Job Requisition ID: 40353 

ServiceNow HRSD Management Consultants 

Are you a ServiceNow HRSD professional looking to be part of future opportunities within a high-performing HR Transformation team? We’re inviting expressions of interest from Consultants, Senior Consultants, and Managers who are passionate about delivering impactful HR technology solutions and thrive in collaborative, fast-paced environments.

As our ServiceNow HR practice continues to grow, we’re keen to connect with talent interested in upcoming roles across a range of experience levels.

What will your typical day look like?    

Depending on your level and experience, you may:

• Contribute to or lead ServiceNow HRSD engagements across industries, supporting organisations at different stages of their HR transformation journey
• Work closely with clients across key HRSD capabilities such as HR Case Management, Knowledge Management, Employee Journeys, Employee Centre, Virtual Agent, and Integrations, helping translate business needs into scalable solutions
• Facilitate design and discovery workshops, guiding stakeholders through decisions and helping them visualise future-state HR processes
• Collaborate with cross-functional teams to deliver high-quality outcomes

• At more senior levels, take on project or workstream leadership, manage deliverables and timelines, and coach and mentor junior team members to support their growth

About the team

You’ll be joining Deloitte’s ServiceNow Human Capital team, a market-leading practice recognised for delivering some of the most complex and large-scale HR transformations for global clients. Our Australian ServiceNow HR practice is continuing to grow rapidly to meet increasing demand across the Asia-Pacific region, creating opportunities to work on high-impact programs, collaborate with global teams, and shape the future of HR technology.

You’ll be part of a supportive, high-performing team that values learning, innovation, and collaboration, with access to leading tools, certifications, and career development pathways.

Enough about us, let’s talk about you.

We’re keen to hear from professionals at the Consultant, Senior Consultant, or Manager level who are passionate about HR technology and enjoy working in client-facing environments. You may bring some or all of the following:

• Experience working with ServiceNow HRSD, either as a consultant or project team member

• Exposure to end-to-end or partial ServiceNow HRSD implementations
• Strong functional capability in one or more HRSD modules
• Experience facilitating workshops and engaging with a range of client stakeholders
• The ability to manage deliverables, timelines, and competing priorities in a fast-paced environment
• A collaborative approach, with the ability to build consensus around design requirements and support successful system deployments
• Strong communication and stakeholder management skills
• For Manager-level candidates: experience leading workstreams, projects, or teams, and supporting the development of others

Desirable:

• ServiceNow Certified System Administrator and/or Certified Implementation Specialist – HRSD
• Experience with HCM platforms such as Workday, SuccessFactors, or Oracle
• Exposure to ServiceNow Lifecycle Events (e.g. Onboarding)
• Interest in or exposure to Moveworks and next-generation employee experience solutions

Why Deloitte?    

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.    

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.   

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.  

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.   

Next Steps  

Sound like the sort of role for you? Apply now, we’d love to hear from you!  

Please note that due to our holiday shutdown from 22 December to 5 January, responses may be delayed. We appreciate your patience. 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.