Job Requisition ID: 40457 

Manager – Healthcare Operations

• Salary packaging - to suit your personal and financial circumstances  
• Banking, finance, and wellbeing program discounts   
• Experience a borderless career – international assignment or secondment opportunities   

Looking for a place to grow your operational consulting skills across diverse projects and clients? Find out why Deloitte is the place for you.  

About the team  

In our Operations Transformation practice we focus on addressing the issues and questions that keep COOs awake at night. We start right at the top, helping our clients articulate and implement their strategic direction and touch every layer of an organisation from improving the customer experience to business and financial performance right down to the shop floor, optimising day to day operations and supply chain efficiency.

Our team works with high calibre executives and senior leaders, both in Australia and internationally, who are faced with the requirement to transform their operations to increase productivity, lower costs and restructure their business models to get the most out of their workforce and assets to remain competitive.

We specialise in turning strategies into measurable and sustainable results. Our clients face complex challenges that range from transformation in response to market demands through to disruption from technology advances such as robotics and cognitive automation that drive them to rethink customer experience and the efficiencies that can be gained from operations. Our team is growing rapidly in response to market demands for critical thinkers who can solve complex business problems.

About the role    

• Engage directly with senior clients across health and adjacent industries on their most important and challenging business issues and addressing and solving their priority operational problems
• Work with a high performing team with a strong commitment to excellence in pursuit of helping our clients drive quality and performance through their business operations
• Demonstrate an exceptional understanding of complex operations management and the ability to several client projects
• Understanding of key technologies, digitisation and AI impacts to the sector
• This role requires proven people management capabilities, exceptional team leadership skills and the ability and desire to develop others in their careers
• Draw on Deloitte’s unique capabilities in design thinking, digital, data and analytics, Deloitte Access Economics and experience from our global consulting network.
• A career in Operations Advisory means you will be working alongside Australia’s leaders solving the toughest problems – you will never have a boring day  

About your Experience  

In response to strong client demand for our services we are currently seeking to recruit an outstanding Operations Transformation Manager with extensive experience in the health sector and adjacent industries.

To succeed in this role you will have:

• Extensive operations consulting experience in a Tier 1 Consulting firm, boutique strategy and technology house or a senior internal advisory role with proven experience as a trusted business advisor to senior client leaders
• Must have a strong background in health & human services organisations, with preferred experience in improvement, productivity and performance including leadership in technology and business transformation programmes
• Proven experience leading large scale operation transformation consulting projects, managing senior relationships within top listed organisations, and managing large, diverse teams, virtually and face-to-face
• Ability to solve complex business problems using a hypothesis-based approach
• Demonstrated experience in leading client pursuits and ability to adapt to market trends
• Ability to quickly build rapport and grow client relationships to establish a strong network in market
• Demonstrated experience in operating model design, business process management, complex transformation and operational improvement.
• Strong analytical and modelling skills
• Experience in a leadership role emphasising growing and developing junior team members and driving a culture of continuous learning

Why Deloitte? 

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 

We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.

Next Steps  

Sound exactly like the sort of role for you? Apply now! 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.