Job Requisition ID: 39944 

• Gain exposure to senior leaders and strategic firmwide initiatives
• Collaborate with Talent, Partner Enablement, and business leaders to understand learner needs across roles, levels, cohorts and moments that matter
• Lead the Learning Experience team to execute the transformation

As a Senior Manager – Learning Experience at Deloitte, you will play a critical role in architecting the Firm’s employee learning experience that defines how our people seamlessly access distinct Deloitte development opportunities and navigate the acceleration of their personal skill growth. Reporting to the Head of Learning, you will lead the design and delivery of a human-centered experience that drives purposeful, people-focused, strategically aligned learning.

You’ll work closely with internal stakeholders and cross-functional teams to uncover insights, co-design solutions, and deliver a high-impact experience that drives engagement, clarity, and belonging across the firm. 

What will your typical day look like?  

• Architect the end-to-end learning experience using behaviour change, design thinking principles and research
• Lead and coach the Learning Experience team and collaborate across the wider Learning team
• Embrace innovation and emerging technologies, including AI, to reimagine how we design, personalise, and scale impactful employee learning
• Monitor feedback and analytics to continuously elevate the learning experience
• Stay across emerging trends in learning experience, design, communication, and technology

About the team

At Deloitte, we believe that people make the workplace. We play a meaningful role in developing talented people that form the very grassroots of our business by crafting learning experiences and formal development opportunities. Constantly seeking to build the “only at Deloitte” employee experience, we help our people reimagine and realise their potential today, tomorrow and beyond.  The LX team is responsible for architecting, curating, and delivering meaningful learner experiences and resources so that our people have access to the right learning at the right time to grow enduring human and leadership capabilities throughout their entire career journey. We value innovation, creativity, productivity, and collaboration; through these capabilities we can maximise our impact on the firm and our future Leaders. 

Enough about us, let’s talk about you.  

• Bachelor or Master’s degree in Business, Human Resources, Organisational Development, Learning & Development or a related field
• 5+ years' experience in Learning, Employee Experience, or Organisational Development roles
• Demonstrated capability in managing transformation projects, ensuring successful design and implementation of large-scale learning and change initiatives
• Proven experience aligning learning with broader employee experience and brand strategies
• Strong commercial acumen, with experience in budget management and impact analysis
• Project management skills
• Collaboration capabilities to manage relationships with SMEs and other stakeholders effectively to connect the dots and influence across a complex matrix organisation.
• The ability to lead a high performing team to achieve demonstrable long-term outcomes.

If you don’t tick all these boxes but you’re super passionate and excited by what you’ve read, still apply! We can work together to develop in those areas.

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Please note: Deloitte has a shutdown period from Friday the 19th of December to Monday the 5th of January, and applications will not be reviewed until we return.

By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.

At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 

The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.