Title: DRSC Asia Pacific CoE: Value Architect – Manager / Senior Manager (based in Kuala Lumpur or Singapore)

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do
What will your typical day look like?

No two days are the same. As a Value Architect, you will play a key role in driving sales and service excellence by supporting solution design for large, complex deals. This is a client-facing position that requires close collaboration across business units to develop innovative, value-driven solutions.

Your day-to-day responsibilities will include:

• Designing end-to-end solutions that address client business requirements, integrating technology, process, and people dimensions.
• Collaborating with clients to understand their needs, challenges, and objectives, and translating these into actionable solution architectures.
• Leveraging a strong understanding of BPO technologies and platforms—including CRM, ERP systems, workflow management, and automation tools.
• Assessing and optimizing solution costs to ensure value creation for both the client and Deloitte.
• Evaluating solution options, developing productivity roadmaps, and recommending preferred approaches to stakeholders.
• Creating and maintaining solution architecture documentation, including design standards and digital intervention frameworks.
• Reviewing existing solutions to identify improvement opportunities and ensure alignment with evolving client needs.
• Setting architectural standards and best practices to guide solution development across teams.
• Partnering with cross-functional solution architects and development teams to promote consistency and best practice adoption.
• Contributing to the growth of Deloitte’s technology-enabled Operate offerings by working with a high-performing, collaborative team.
• Ensuring all proposed solutions meet required quality, security, and compliance standards.

About the Team

Operate is one of Deloitte’s Four at the Core strategic pillars and a cornerstone of our transformation journey. It focuses on running, maintaining, and enhancing clients’ existing services on a recurring basis — transforming traditional operating models into agile, data-driven, continuously improving processes.

The Asia Pacific Operate Centre of Excellence (CoE) has been established to deliver top-tier Operate capabilities, providing scalable and consistent support across markets in the region. By combining Deloitte technology, intellectual property, and talent, the CoE helps clients achieve sustainable business value and continuous advantage.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements

You are a solution architect and strategic thinker with strong analytical and consulting skills. You have an eye for detail but also the ability to see the bigger picture — connecting business needs with technology-enabled solutions that deliver measurable outcomes.

You are someone with:

• Strong time management skills and the ability to deliver high-quality outputs across multiple priorities.
• Proven experience in selling, designing, or managing large-scale transformational projects for strategic clients.
• A consultative and value-oriented mindset, focused not only on cost optimization but also on experience improvement, growth enablement, and working capital efficiency.
• Excellent written and verbal communication skills, with the ability to tailor messages to diverse stakeholders.
• 10+ years of experience across Accounting/Finance, Finance Transformation, and Financial Systems roles.
• Sound understanding of software development lifecycles, cloud technologies, and data engineering.
• Experience working with cross-functional teams to design and deliver end-to-end solution architectures.
• Strong analytical capabilities — adept at connecting datasets, identifying insights, and informing business decisions.
• A motivated, energetic, and self-directed approach to work with strong attention to detail.
• Ability to build effective working relationships across multiple business areas, geographies, and functions.
• Willingness to travel within the Asia Pacific region as per project requirements.
• Flexibility and adaptability to operate effectively across different cultures, time zones, and work practices.

This is a unique opportunity to join a high-impact, newly formed program that leverages Deloitte’s global network and capabilities to build world-class, technology-enabled Operate businesses.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.