Service Now Developer

The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.  

Join us as a ServiceNow Developer on our Product Application Security team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. This role involves working closely with stakeholders to understand their needs and translating them into technical solutions.

You will:

• Develop and Customize Applications: Create and customize ServiceNow applications and facilitate the rollout of new applications and modules.

• Configuration Management: Manage and configure the ServiceNow platform, including workflows, forms, fields, notifications, and access controls.

• Integration: Integrate ServiceNow with other systems and third-party applications using APIs.

• Troubleshooting and Support: Provide ongoing support and maintenance for ServiceNow applications, troubleshoot issues, and implement performance enhancements.

• Documentation: Prepare and maintain technical documentation, including user manuals and system documentation.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its capabilities.

• Proficiency in JavaScript, HTML, CSS, XML, and web services. Experience with relational databases (e.g., MySQL, Oracle).

• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.

• Strong analytical and problem-solving skills, excellent communication skills, and the ability to work collaboratively in a team environment.

Desirable Requirements

• Knowledge of ITIL processes and IT Service Management (ITSM), along with familiarity with Agile development methodologies.

• Experience with ServiceNow modules such as Incident, Problem, Change, Service Request, and Service catalogue.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 28-Feb-26

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.