About this role
Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
1. Client Acquisition & Account Management
• Identify and onboard new HORECA and O&I clients.
• Build and maintain strong relationships with key stakeholders.
• Act as the primary point of contact for assigned accounts.
2. Sales Growth & Business Expansion
• Develop and execute account strategies to drive sales and meet revenue targets.
• Identify cross-selling and upselling opportunities within existing accounts.
• Collaborate with internal teams (operations, finance, and marketing) to ensure seamless service delivery.
3. Order & Relationship Management
• Handle end-to-end order processing, ensuring timely fulfillment.
• Monitor stock availability and coordinate with supply chain teams.
• Provide regular updates to clients on promotions, new products, and pricing.
4. Payment Recovery & Account Retention
• Ensure timely invoicing and payment recovery from clients.
• Address and resolve any billing or payment-related issues.
• Implement strategies to retain high-value clients and minimize churn.
Qualifications
• Experience: 2-4 years in B2B sales, account management, or business development, preferably in the food, FMCG, or supply chain sector.
• Education: Bachelor’s/master’s degree in business, Sales or a related field.
• Skills: Strong negotiation, communication, and relationship management skills.
• Mindset: Target-driven, proactive and problem-solving approach.
• Tech Savvy: Comfortable using CRM tools, MS Excel, and data analysis for reporting.
Additional Information
What does your playfield look like?
We work in a flexible but fast paced environment.
We start and end with customers to deliver exceptional service.
We love to innovate, prioritize, decide, and deliver.
We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.
Other facts
About Delivery Hero
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What you'll do
- The Lead, Account Management is responsible for client acquisition, account management, and driving sales growth. This includes onboarding new clients, maintaining relationships, and ensuring timely order fulfillment.
Ready to join Delivery Hero?
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