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Definity Insurance Company

Sr Representative, Claims- Bodily Injury/Casualty- Atlantic

full-time•Halifax•CA$59k - CA$109k

Summary

Location

Halifax

Salary

CA$59k - CA$109k

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Senior Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Casualty and Bodily Injury claims of increasing complexity. You continually support the Team environment and raise your hand to assist others including mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team.

What can you expect in this role?

  • Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Senior Bodily Injury, Casualty, and General Liability Claims.
  • Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
  • Confirming policy coverages, investigating claims to determine liability and quantum.  Maintaining detailed file records. 
  • Attending/participating in mediations, pre-trials and settlement initiatives.
  • Settle claims directly with claimants and with Plaintiff’s Counsel.  
  • Direct and Instruct Defence Counsel. 
  • Mentoring of  junior team members
  • Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
  • Perform well in a busy operation and remain calm under pressure
  • Strive to continually push the boundaries of your adjusting experience and personal learnings
  • Team player adaptable to changing environment
  • Strong written and verbal communication skills
  • Ability to work independently

What do you bring to the role?

  • University degree, a college diploma or the CIP designation
  • Atlantic licensing required
  • Minimum 3 years of claims handling experience in Bodily Injury/Casualty Litigation
  • Notable Commercial General Liability Claims handling experience, both Bodily Injury and Property damage.   
  • Professional, friendly and courteous in all interactions, whether with customers or co-workers
  • Perform well in a busy operation and remain calm under pressure
  • Team player adaptable to a changing environment
  • A passion for coaching and mentoring junior staff
  • You’re dependable with strong interpersonal skills
  • You have strong communication skills
  • You’re focused on building engagement and culture
  • Proficient in MS Office and strong computer skills
  • Bilingualism in both English and French is an asset
  • Licensed in multiple provinces is an asset 

Salary Range: $59,300 - $109,200


Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success. 

What’s in it for you?

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents 
  • Wellness and recognition programs 
  • Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid


Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering. 

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here. 

What you'll do

  • You will be accountable for the investigation, negotiation, and settlement of Senior Third Party Bodily Injury and Casualty claims. This includes managing a portfolio of claims and engaging stakeholders in effective claim management.

About Definity Insurance Company

Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity. * * * La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés. Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous. Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.

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Frequently Asked Questions

What does Definity Insurance Company pay for a Sr Representative, Claims- Bodily Injury/Casualty- Atlantic?

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Definity Insurance Company offers a competitive compensation package for the Sr Representative, Claims- Bodily Injury/Casualty- Atlantic role. The salary range is CAD 59k - 109k per year. Apply through Clera to learn more about the full compensation details.

What does a Sr Representative, Claims- Bodily Injury/Casualty- Atlantic do at Definity Insurance Company?

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As a Sr Representative, Claims- Bodily Injury/Casualty- Atlantic at Definity Insurance Company, you will: you will be accountable for the investigation, negotiation, and settlement of Senior Third Party Bodily Injury and Casualty claims. This includes managing a portfolio of claims and engaging stakeholders in effective claim management..

Is the Sr Representative, Claims- Bodily Injury/Casualty- Atlantic position at Definity Insurance Company remote?

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The Sr Representative, Claims- Bodily Injury/Casualty- Atlantic position at Definity Insurance Company is based in Halifax, Nova Scotia, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Sr Representative, Claims- Bodily Injury/Casualty- Atlantic position at Definity Insurance Company?

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You can apply for the Sr Representative, Claims- Bodily Injury/Casualty- Atlantic position at Definity Insurance Company directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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