IT Localization Operations Manager
contract•Tallinn
About this role
Deepdub is building the voice layer of AI and disrupting traditional voice-based markets with our proprietary eTTS™ GenAI voice model. Leading in dubbing and expanding into the AI-based next generation of voice experiences - voice agents, enterprise APIs, and real-time multilingual broadcasting. Deepdub is a market leader in generative AI voice solutions. Our SaaS platform and API deliver high-quality voices across more than 130 languages and are validated by Fortune 500 enterprises. By joining Deepdub, you'll be part of a dynamic team driving a revolution in voice-based markets and helping stories resonate worldwide with authenticity and emotional depth.
About the role
We are looking for an experienced and detail-oriented IT Localization Operations Manager to oversee technical intake, validation, and delivery of assets for large-scale localization and dubbing projects.
This role sits at the intersection of production, engineering, and customer delivery, ensuring that content flows smoothly through technical pipelines while meeting customer specifications, timelines, and quality expectations.
The ideal candidate combines strong technical skills, operational thinking, and the ability to prioritize and resolve issues across multiple active projects.
**This is a freelance position**
Responsibilities
Project Intake & Customer Delivery
- Manage end-to-end intake and delivery of assets to and from customers across large-scale, multi-language localization projects
- Serve as the primary operational contact for delivery-related coordination with customers
- Ensure delivery milestones are met according to agreed timelines and specifications
Technical Specifications & Asset Management
- Review, interpret, and maintain customer specifications, including:
- File types and formats (audio, video, subtitles, metadata)
- Naming conventions and folder structures
- Delivery platforms and protocols
- Translate customer technical requirements into clear, actionable guidelines for internal teams
Quality Control & Pre-Delivery Validation
- Independently review and validate files received from production teams before customer delivery
- Ensure content aligns with:
- Customer technical specifications
- Logical structure and completeness
- Expected quality standards
- Identify issues early and coordinate corrections before external delivery
Customer Rejections & Issue Analysis
- Review customer rejections (technical and logical) and analyze root causes
- Distinguish between specification mismatches, technical failures, and production issues
- Clearly communicate findings to internal teams and support efficient resolution
Production–Engineering Bridge & Cross-Functional Issue Management
- Act as the primary bridge between Production and Engineering teams for all localization-related technical and operational issues, not limited to delivery
- Translate production needs, customer requirements, and operational pain points into clear, actionable technical problem statements for engineering
- Ensure engineering solutions align with real-world production workflows, constraints, and customer expectations
- Own issue triage and prioritization across the localization pipeline, including:
- Ingestion and intake issues
- Workflow and tooling limitations
- QC, validation, and compliance challenges
- Delivery and post-delivery issues
- Prioritize issues based on:
- Impact on active and upcoming projects
- Delivery deadlines and contractual commitments
- Risk to quality, scalability, or customer satisfaction
- Track issues end-to-end from identification through resolution, ensuring:
- Clear ownership and accountability
- Proper prioritization and escalation when needed
- Timely communication and closure across teams
- Identify recurring issues and systemic bottlenecks, and work proactively with engineering to define long-term, scalable solutions
- Balance short-term operational fixes with long-term platform and workflow improvements
Technical Operations & Delivery Tools
- Perform and oversee large-scale file operations, including:
- Mass renaming
- Naming convention validation
- Folder and structure verification
- Work confidently with file-transfer platforms and protocols such as Aspera, S3-based storage and delivery, Secure FTP, and cloud-based platforms
Requirements
- Strong technical background in digital media workflows and asset delivery
- Proven ability to work independently and manage complex, multi-project environments
- Willingness to work flexible hours to support collaboration across European and U.S. time zones.
- Experience prioritizing and resolving issues across cross-functional teams
- Excellent attention to detail and organizational skills
- Clear communication skills, especially when translating between technical and non-technical stakeholders
Nice to Have
- Background in localization, dubbing, post-production, or M&E
- Familiarity with audio/video formats and localization pipelines
- Experience working with engineering teams on workflow or tooling improvements
- Basic scripting or automation experience (Bash, Python, etc.)
You’ll know you’re a good fit if you
nullA few more reasons to join us
nullWhy Should You Apply for this Position?
nullWhat you'll do
- The IT Localization Operations Manager will manage the end-to-end intake and delivery of assets for large-scale localization projects, ensuring that content flows smoothly through technical pipelines. They will also act as the primary bridge between production and engineering teams to resolve technical and operational issues.
About Deepdub
Deepdub leverages AI to revolutionize dubbing and localization for a wide range of industries, including film, TV, online media, and eLearning. We're on a mission to eliminate language barriers and cultural gaps, ensuring that every piece of content resonates deeply with audiences worldwide.
Our platform harnesses advanced AI and machine learning to sync emotions, audio, and video, delivering a compelling human experience that engages viewers. Deepdub's solutions simplify the localization process, enabling creators and broadcasters to expand their reach globally with ease.
We offer hybrid workflows that blend AI precision with expert human insight, resulting in superior quality, quicker deliveries, and cost savings. By integrating seamlessly into existing post-production processes, Deepdub takes full charge of localization needs, guaranteeing precision and consistency across languages.
Our team of experts, including sound technicians, audio engineers, and voice specialists, ensures your message is delivered flawlessly in any language. Discover the future of content localization with Deepdub.
Get started with our new AI Audio API today and see the difference: Sign Up Here
https://deepdub.ai/tts-api
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Frequently Asked Questions
What does a IT Localization Operations Manager do at Deepdub?
As a IT Localization Operations Manager at Deepdub, you will: the IT Localization Operations Manager will manage the end-to-end intake and delivery of assets for large-scale localization projects, ensuring that content flows smoothly through technical pipelines. They will also act as the primary bridge between production and engineering teams to resolve technical and operational issues..
Is the IT Localization Operations Manager position at Deepdub remote?
The IT Localization Operations Manager position at Deepdub is based in Tallinn, Estonia. Contact the company through Clera for specific work arrangement details.
How do I apply for the IT Localization Operations Manager position at Deepdub?
You can apply for the IT Localization Operations Manager position at Deepdubdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.