Senior Solution Expert
full-time•Bengaluru
About this role
DealHub is a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that advocates a customer-first approach, we're known for our professional Success team and are hiring a Solution Expert.
As a Solution Expert you will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
You will also be responsible for configuring the software, answering questions, leading technical sessions and ensuring the client is satisfied with the solution. You'll work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes.
Requirements
- 3+ years in a highly technical, customer-facing role in SaaS - a must
- 3+ years of proven experience with implementing software/SaaS platforms - a must
- Fluent in English (both written and verbal)
- Strong analytical skills and data-oriented personality
- Proven experience and in-depth knowledge of CRM systems (Salesforce/ Hubspot/ Dynamics)
- Experience with ERP and Billing tools and systems - great advantage
- Excellent communication skills and a customer-oriented approach
- Strong project management skills and ability to manage multiple tasks
- Great ambitious and problem-solving attitude
- Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems)
How to Apply?
nullWhat you'll do
- As a Solution Expert, you will act as the technical trusted advisor for the customer, responsible for building the solution and leading the onboarding process. You will configure the software, answer questions, and ensure client satisfaction.
About DealHub
We are a team of well connected people. When you talk, we listen. You may want to sell a luxury real state, buy a nice sports car or need someone to get things done for you.
Great people get great results and we have one special "key" to open every door you need.
Your needs are our mission!
Ready to join DealHub?
Take the next step in your career journey
Frequently Asked Questions
What does a Senior Solution Expert do at DealHub?
As a Senior Solution Expert at DealHub, you will: as a Solution Expert, you will act as the technical trusted advisor for the customer, responsible for building the solution and leading the onboarding process. You will configure the software, answer questions, and ensure client satisfaction..
Is the Senior Solution Expert position at DealHub remote?
The Senior Solution Expert position at DealHub is based in Bengaluru, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Solution Expert position at DealHub?
You can apply for the Senior Solution Expert position at DealHubdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.