About this role
Overview
Manages the appointment schedule and ensures all required administrative duties are completed for patient care. Coordinates the operations of the front office to ensure patient information is entered timely and accurately.
Responsibilities
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
Qualifications
WORKING CONDITIONS
Requires manual dexterity. Position is in an office setting requiring mostly sitting with some standing, reaching, bending, and stooping during the course of each day. Occasionally requires lifting up to 40 pounds from floor to shoulder level. May require use of footstool. The position includes possible exposure to human body fluids, disease, infection, lab chemicals, and hazard materials. The position involves contact either face to face, by email or over the phone with co-workers, physicians, and patients.
Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.
Other facts
About DCH Health System
Based in Tuscaloosa, AL, DCH Health System has been providing quality and compassionate healthcare to the residents of West Alabama. Comprised of DCH Regional Medical Center, Northport Medical Center and Fayette Medical Center, the DCH Health System provides comprehensive services in:
- Cancer treatment
- Critical Care
- Cardiac Services
- Bloodless medicine
- Home health care
- Sleep medicine
- Occupational medicine
- Sports medicine
- Spine/pain care
- Therapy services
- Women’s services
- and much more
DCH Regional Medical Center has 583 beds and offers a variety of specialty units and advanced services, including cancer, cardiology, robotic and minimally invasive surgery, and the region's most advanced trauma center.
Northport Medical Center is a 204-bed community hospital that offers a full range of inpatient and outpatient services. The facility also operates the DCH (inpatient) Rehabilitation Pavilion and North Harbor Pavilion for mental health.
Fayette Medical Center, through a lease agreement with the DCH Health System, is a 61-bed rural hospital that offers the residents of Fayette County inpatient care, along with sophisticated diagnostic equipment, surgical techniques and specialty clinics. A 122-bed nursing home on site is fully accredited and licensed for intermediate and skilled nursing care.
Our goal is to provide the best health system possible for patients to receive proper care, employees to work efficiently, and physicians to practice medicine for the benefit of everyone.
What you'll do
- The Front Office Assistant/Registrar manages the appointment schedule and ensures all administrative duties are completed for patient care. Responsibilities include greeting patients, verifying insurance, scheduling appointments, and maintaining patient records.
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