Overview

Coordinates the planning, production and distribution of electronic media to promote awareness, preference and use of the DCH Health System, including, but not limited to website, intranet, online reputation, and internal communications. Supports marketing, events and media relations activities.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, co-workers and colleagues.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

BA required. BA in computer science-related area (with emphasis in web design, web development, writing, broadcast/film) preferred. Two years hands-on experience in a related field.  Web/intranet development skills required.  Communication and writing experience preferred. Demonstrated project management, consultative, analytical thinking, communication, leadership and interpersonal skills. Demonstrated writing, editing and proofreading skills, creativity, resourcefulness and ability to work on multiple projects while meeting tight deadlines and functioning in an environment of changing priorities. Ability to analyze data and write communication plans and reports. Working knowledge of Microsoft Word, PowerPoint, Excel. Working knowledge of desktop publishing software (such as the Creative Suite – InDesign, PhotoShop, Illustrator) and video editing software preferred. Requires use of electronic mail, time and attendance software, learning management software and intranet. Employee must maintain personal automobile liability insurance, and employee must be and remain insurable according to the standards that are established by DCH’s insurer, as they exist at any time. Must be able to read, write legibly, speak, and comprehend English. 

Working Conditions:

WORK CONTEXT

• Extensive contact with others, often requiring coordinating and leading others. 
• Often deals with external customers.
• Extensive use of electronic mail, telephone, and face-to-face discussions. 
• Must be able to effectively write letters, memos, articles, social media posts and other job-related print and electronic communication, and speak publicly.
• High responsibility for outcomes and results. 
• Must be able to work with work groups and teams. 
• Able to perform the duties with reasonable accommodation.

PHYSICAL FACTORS 

• Activities: Talking; hearing; dexterity to type and manipulate mouse; repetitive motion; standing, and/or using hands to handle, control, or feel objects, tools or controls; ability to transport self around the facility.
• Requirements: 
•                        Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of                         the time, the job is rated for light work.
• Must be able to perform the duties with reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.
• Physical presence onsite is essential.

OTHER JOB FACTORS

• Must have good written/verbal communication skills.
• Must be able to multitask and prioritize projects.
• Must be comfortable with deadline pressures.
• Must be creative under pressure.
• Must be precise in use of grammar, spelling, style and details.