Hard Rock Hotel - Front Office Team
full-time•St. Julian's
About this role
As part of the opening team at Hard Rock Hotel Malta, the Front Office team is at the core of the guest experience. From first contact to final farewell, this team sets the tone, manages the rhythm of daily operations, and ensures every guest interaction reflects Hard Rock’s standards, energy, and attention to detail.
We are currently recruiting Front Office Team Members (Operational Roles) to support daily hotel operations in a dynamic, guest-focused environment.
This vacancy includes opportunities for the following Front Office roles:
- Concierge
- Front Office Agent
- Guest Service Agent
- Night Auditor
- Porter
Role assignment will be based on experience, skills, and operational requirements.
The ideal candidate brings:
-
- A genuine interest in hospitality and guest service
- Previous experience in a hotel or customer-facing environment (preferred)
- Strong communication skills and a professional, approachable manner
- Flexibility to work shifts, including nights, weekends, and public holidays
- A team-oriented and proactive attitude
What we offer:
- A competitive salary
- Comprehensive training aligned with global Hard Rock standards
- Career development opportunities within an internationally recognised brand
- A dynamic, fast-paced, and supportive working environment
- Team member benefits across Hard Rock, db Group, and partner brands
How to apply:
Click the “Apply for this Job” button and submit your CV. Applications will be reviewed and matched to the most suitable Front Office role.
Location
St Julians, MT
Department
Front Office
Employment Type
FT
Minimum Experience
Experienced
What you'll do
- The Front Office team is responsible for managing daily operations and ensuring a positive guest experience from first contact to final farewell. They set the tone for guest interactions and uphold Hard Rock's standards.
About db Group
The db Group has grown from a family-run business into Malta’s foremost corporate player in the tourism, hospitality & leisure sector, and beyond.
In the 1980s, Silvio Debono, the Group’s founder, operated a small guesthouse. Today, as db Group Chairman, he sits at the helm of
the largest operation in Malta.
Over the last four decades the Group has forged strategic relationships with a range of global players including Hard Rock Café International, Starbucks, the Accor Hotel Group, and RIU Hotels & Resorts. As a result, we accumulated invaluable business acumen and operational experience.
This track record has enabled us to establish our very own unique brand, db Hotels + Resorts, driven by the fundamental principle of excellence in everything we do. Year-on-year, the Group won a number of prestigious global awards, positioning it at the forefront of the Maltese hospitality and catering industry.
In due course, and prudently, the Group diversified its core operations,
taking in contract catering, healthcare, and property development
under its wing.
Ready to join db Group?
Take the next step in your career journey
Frequently Asked Questions
What does a Hard Rock Hotel - Front Office Team do at db Group?
As a Hard Rock Hotel - Front Office Team at db Group, you will: the Front Office team is responsible for managing daily operations and ensuring a positive guest experience from first contact to final farewell. They set the tone for guest interactions and uphold Hard Rock's standards..
Is the Hard Rock Hotel - Front Office Team position at db Group remote?
The Hard Rock Hotel - Front Office Team position at db Group is based in St. Julian's, San Giljan, Malta. Contact the company through Clera for specific work arrangement details.
How do I apply for the Hard Rock Hotel - Front Office Team position at db Group?
You can apply for the Hard Rock Hotel - Front Office Team position at db Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.