Hard Rock Hotel - Front Office Management Team
full-time•St. Julian's
About this role
At Hard Rock Hotel Malta, Front Office leadership sets the pace. Our Front Office Management team leads from the front, owns the guest experience, and ensures every moment reflects the spirit, energy, and standards of the Hard Rock brand.
As part of the opening leadership team, these roles are instrumental in shaping service culture, driving operational excellence, and supporting teams in delivering confident, seamless hospitality—day and night.
We are currently recruiting Front Office Management professionals for the following roles:
- Duty Manager
- Head Concierge
- Night Manager
Final role placement will be based on experience, leadership style, and operational requirements.
What we’re looking for:
- Proven leadership experience within a hotel Front Office environment
- Strong operational awareness and the confidence to make decisions in real time
- A hands-on leadership style, with the ability to motivate, coach, and support teams
- A guest-first mindset, paired with sound judgment and problem-solving skills
- Flexibility to work shifts, including nights, weekends, and public holidays where required
What you can expect:
- A key leadership role in a landmark hotel opening
- A competitive salary
- The opportunity to shape Front Office culture from day one
- Career growth within an internationally recognised brand
- Team member benefits across Hard Rock, db Group, and partner brands
How to apply:
Click the “Apply for this Job” button and submit your CV.
Location
St Julians, MT
Department
Front Office
Employment Type
FT
Minimum Experience
Experienced
What you'll do
- The Front Office Management team leads the guest experience and ensures service excellence. They are instrumental in shaping the service culture and supporting teams in delivering hospitality.
About db Group
The db Group has grown from a family-run business into Malta’s foremost corporate player in the tourism, hospitality & leisure sector, and beyond.
In the 1980s, Silvio Debono, the Group’s founder, operated a small guesthouse. Today, as db Group Chairman, he sits at the helm of
the largest operation in Malta.
Over the last four decades the Group has forged strategic relationships with a range of global players including Hard Rock Café International, Starbucks, the Accor Hotel Group, and RIU Hotels & Resorts. As a result, we accumulated invaluable business acumen and operational experience.
This track record has enabled us to establish our very own unique brand, db Hotels + Resorts, driven by the fundamental principle of excellence in everything we do. Year-on-year, the Group won a number of prestigious global awards, positioning it at the forefront of the Maltese hospitality and catering industry.
In due course, and prudently, the Group diversified its core operations,
taking in contract catering, healthcare, and property development
under its wing.
Ready to join db Group?
Take the next step in your career journey
Frequently Asked Questions
What does a Hard Rock Hotel - Front Office Management Team do at db Group?
As a Hard Rock Hotel - Front Office Management Team at db Group, you will: the Front Office Management team leads the guest experience and ensures service excellence. They are instrumental in shaping the service culture and supporting teams in delivering hospitality..
Is the Hard Rock Hotel - Front Office Management Team position at db Group remote?
The Hard Rock Hotel - Front Office Management Team position at db Group is based in St. Julian's, San Giljan, Malta. Contact the company through Clera for specific work arrangement details.
How do I apply for the Hard Rock Hotel - Front Office Management Team position at db Group?
You can apply for the Hard Rock Hotel - Front Office Management Team position at db Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.