About this role
The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.
Program Administration Coordinator Needed!
Pay Rate: $27-$33 per hour (based on experience)
Schedule: Monday – Friday 8:00am - 4:30pm (40 hours)
Exempt Position
If you’re a strong leader who thrives on organization, compliance, and meaningful work- this role is for you!
As a Program Administration Coordinator, you’ll lead and mentor our Qualified Intellectual Disabilities Professionals (QIDPs), strengthen person-centered planning, and ensure services meet the highest quality and regulatory standards. Your work directly impacts the lives of individuals we support every day.
You’ll Love This Role if You
- Enjoy leading and developing professional staff
- Have a sharp eye for detail and documentation
- Care deeply about quality services and regulatory excellence
- Want consistent hours with no night or weekends!
Your Impact
- Ensure Life Plans and Staff Action Plans are accurate, timely, and person-centered
- Train teams on documentation safeguards, and electronic health records
- Partner with leadership to improve systems, quality, and outcomes
- Serve as a key compliance and quality leader across programs
Your Qualifications
- Bachelor’s degree in human services (or related)
- Minimum 3 years’ experience supporting individuals with developmental disabilities
- 3 years of supervisory experience
- Strong working knowledge of Office of People with Developmental Disabilities (OPWDD) regulations and person-centered planning
Why You’ll Love Working Here
- Competitive pay with stable weekday hours
- Leadership role with real influence and visibility
- Collaborative, mission-driven culture
- Opportunity to shape systems, training, and quality standards
- Strong organizational values rooted in dignity, respect and person-centered care
- Professional growth through leadership development and cross-department collaboration
- Affordable health, dental, vision and life insurance
- 403b Retirement program w/ employer contribution
The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Other facts
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What you'll do
- As a Program Administration Coordinator, you will lead and mentor Qualified Intellectual Disabilities Professionals (QIDPs) while ensuring services meet quality and regulatory standards. Your role will directly impact the lives of individuals supported by the organization.
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