Claims Handler
full-time•Glasgow City
Summary
Location
Glasgow City
Type
full-time
Claim this Company
Are you the employer? Manage your company page directly.
About this role
Claims Handler
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Glasgow
Description
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
- Exclusive Rewards Platform – Enjoy discounts at over 800 retailers.
- Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications.
Our Opportunity:
Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.
We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Although having a background in the industry is advantageous, it is not essential as we will provide you with full training and support when you start with us.
What will your day look like:
- Liaison: Communicate with insurers, policyholders, and brokers.
- Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- Evidence Gathering: Obtain all relevant evidence and documentation.
- Resolution: Determine appropriate actions to resolve each case.
- Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
- Negotiation: Negotiate settlements within agreed authority limits.
- Professional Correspondence: Maintain proactive communication with all parties involved.
- Adherence to Procedures: Handle cases according to documented procedures and client requirements.
- Reserve Management: Regularly review and maintain proper reserves.
- Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.
Knowledge and Abilities:
- Proficiency in managing Claims from cradle to grave.
- Experience managing Property Claims.
- Experience with the investigation of Liability Claims.
- Knowledge of how to value injury claims.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Other facts
Tech stack
Claims Management,Investigation,Evidence Gathering,Resolution,Reporting,Negotiation,Professional Correspondence,Adherence To Procedures,Reserve Management,Customer Service,Team Collaboration,Adaptability,Property Claims,Liability Claims,Injury Claims Valuation,Civil Procedure Rules,Claims Portal
About Davies
Founded in 1933, MDD is a leading international forensic accounting firm that provides economic damage quantification assessments for its clients.
We frequently work with law firms, government entities, multi-national corporations, small businesses, insurance companies and independent adjustment firms.
With over 40 offices in Australia, Brazil, Canada, Hong Kong, Japan, New Zealand, Singapore, Thailand, Korea, the UAE, the UK and the USA, MDD is proud of its demonstrated results in this highly specialized area of accounting.
What you'll do
- The Claims Handler will communicate with insurers, policyholders, and brokers while managing claims from investigation to resolution. They will prepare detailed reports and negotiate settlements within agreed authority limits.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on Davies's careers site.
Join our talent pool first to get notified about similar roles that match your profile.
Frequently Asked Questions
What does a Claims Handler do at Davies?
As a Claims Handler at Davies, you will: the Claims Handler will communicate with insurers, policyholders, and brokers while managing claims from investigation to resolution. They will prepare detailed reports and negotiate settlements within agreed authority limits..
Why join Davies as a Claims Handler?
Davies is a leading Accounting company.
Is the Claims Handler position at Davies remote?
The Claims Handler position at Davies is based in Glasgow City, Scotland, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Claims Handler position at Davies?
You can apply for the Claims Handler position at Davies directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Davies on their website.