About this role
The Patient Services Representative II is primarily responsible for patient intake, registration and collection of co-payments and deductibles. The PSR II assists all patients, vendors, visitors, and clinic personnel at their respective location. The PSR II will rotate on occasion or as necessary, to other DRCHC sites (Bossier, Gilliam, Haynesville, Minden, and Shreveport).
Work Experience Requirements:
- Assist all patients with intake, registration, collection of payments and/or deductibles to include clinical care and services healthcare related needs regarding scheduling appointments, follow-ups, extractions, transportation, insurance verification, etc.
- Serve as an Administrative Assistant in electronically generating/completing memos, reports, forms, maintain providers' calendars, ordering supplies and maintenance of the filling system, etc.
- Ensures all confidential personal health information and financial information is entered into computerized system with a high rate of accuracy.
- Complies with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures.
- Performs other duties as described.
Education/Experience Requirements:
- High School Diploma or equivalent
- At least 3yrs of patient/customer services experience
- Experience in the NextGen system that consists of EDR application.
- Healthcare background or experience.
WHAT WE OFFER? We offer 10 paid holidays each year, paid time off and extended leave days, discounted services, loan repayment options and continuing education days to name a few. Eligibility for all benefits is based on position and job classification.
WHO WE ARE? DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.
All applications/resumes are accepted online via www.davidraineschc.org or any of the external posting site such as Glassdoor or indeed.
Other facts
About David Raines Community Health Center
Since opening our doors in 1992, David Raines Community Health Centers has always been committed to providing quality and affordable health care. We are a Federally Qualified Health Center (FQHC), providing health care to all regardless of race, national origin, insurance status or income. We are nationally accredited by the Joint Commission and certified by the National Committee on Quality Assurance as a Patient Centered Medical Home (PCMH).
Our Vision
To be the provider of choice for quality health care and an advocate for services that improves the quality of life in the communities we serve.
Our Mission
To provide accessible, affordable, comprehensive and quality health care services to the communities we serve.
Our commitment of “Putting People First” ensures that all families – insured, uninsured, underserved—have the opportunity to receive quality medical services. DRCHC maintains organizational flexibility so that we can respond and take part in medical service opportunities that improve and promote healthy lifestyles regardless of race, social or economic status.
Our Services
Dental
WIC Services
Family Medicine
Pediatric Medicine
Pharmacy
Women's Health Services
Behavioral Health
Vision
What you'll do
- The Patient Services Representative II is responsible for patient intake, registration, and collection of co-payments and deductibles. They assist patients, vendors, visitors, and clinic personnel at various locations.
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