Receptionist and Administrative Support

Job Description:

Dave & Buster’s/Main Event is seeking highly skilled and motivated Receptionist & Administrative Support to provide administrative and clerical support to the Human Resources leadership team while serving as the first point of contact for guests and team members at the Store Support Center. This position plays a key role in creating a welcoming, professional environment and ensuring the smooth execution of administrative and business processes that support the HR function.

What Success Looks Like

You will be an outstanding fit for this role if you:

• Greet everyone with a warm smile and naturally set a positive, welcoming tone.
• Demonstrate a friendly and professional demeanor, both in person and over the phone.
• Thrive in a fast-paced environment and confidently juggle multiple priorities.
• Work with a strong sense of urgency and enjoy staying one step ahead.
• Take pride in accuracy, organization, and attention to detail.
• Have experience managing calendars, coordinating meetings, and supporting events.
• Maintain detailed records and documentation with discretion and confidentiality.
• Enjoy working hard, supporting others, and having fun along the way.

A Day in the Life

As the first point of contact at the Store Support Center, you play a critical role in the daily experience of guests and team members. Your responsibilities include but are not limited to:

• Welcoming and assisting on-site guests, determining the nature of their visit, and announcing visitors as appropriate.
• Regularly interacting with Store Support Center team members and senior leadership.
• Supporting nameplate, employee Power Card, and house account card processes, including:
  • Creating and maintaining order files
  • Creating nameplates for new team members
  • Loading card numbers and supporting new and existing team members with their cards
• Providing administrative support for HR systems as needed.
• Responding to team member requests and routing inquiries to the appropriate partners.
• Scheduling and coordinating standard and ad hoc meetings.
• Supporting executive calendars as needed.
• Supporting a guest-focused culture by performing other duties as assigned.

Education, Experience & Required Skills

• High school diploma or GED required; two-year college degree preferred.
• Two plus years of related administrative, receptionist, or office support experience, or an equivalent combination of education and experience.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Exceptional organizational skills with strong attention to detail and punctuality.
• Well-developed interpersonal and communication skills.
• Proven ability to work effectively both independently and as part of a team.
• Ability to write clear, professional correspondence.
• Strong problem-solving skills with the ability to apply judgment in routine and standardized situations.

Salary Range:

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We are an equal opportunity employer and participate in E-Verify in states where required.