NetSuite Billing Specialist

Title: NetSuite Billing Specialist

Location: Mumbai

Exp Level: 8+ Years

Education: Bachelor’s in finance

Job Description: 

As an Invoicing & Billing Specialist - Accounts Receivable, candidate will be responsible for managing the invoicing process, ensuring accuracy and timeliness. Candidate will handle invoicing, accurately maintaining journal entries, keeping track of deferred and accrued revenue, customer inquiries, reconcile receivables, and maintain financial records. Candidate will do the periodic audits on deferred and accrued revenue and collaborate with the business as and when required. This role requires attention to detail, excellent communication skills, and the ability to work independently and collaboratively within the finance team. 

Key Responsibilities:

• Invoice Generation and Processing: Prepare, issue, and process high-volume, accurate invoices to customers using the NetSuite platform. Also provide “White Glove” treatment to our largest customer by following specialized procedures for specific customers. 

• Accounts Receivable Management: Monitor and track incoming payments, apply cash receipts correctly, and support collection activities for overdue accounts.

• Discrepancy Resolution: Research, analyze, and resolve complex billing discrepancies and disputes by collaborating closely with internal teams (Business Units, Sales, Project Management, Customer Service) and external clients.

• Journal Entries: Generate and post accurate journal entries to the general ledger in accordance with company policy.

• System and Data Integrity: Maintain accurate customer billing records, ensure data integrity within NetSuite, and support process improvements within the billing system.

• Supporting Preparation of Financial Statements: Assist in preparing, reviewing, and analyzing financial reports, ensuring accuracy for related operational activities.

• Reporting and Analysis: Generate regular financial reports on billing activities, account status, and A/R metrics for management review, utilizing NetSuite's reporting and analytics tools.

• Month-End Close Assistance: Assist in month-end, quarter-end and year-end closing activities, including account reconciliations to the General Ledger (GL).

• Compliance: Ensure all billing practices comply with internal controls, contractual agreements, and relevant financial regulations.

• Communications: To be able to communicate effectively with Sales Representatives, Project Managers, Business Unit leadership and US Finance team to carry out smooth functioning of invoicing/billing.

Required Qualifications and Skills:

• Proven experience in billing, invoicing, accounts receivable, or a related finance role.

• Strong proficiency in an ERP system; hands-on experience with NetSuite is a MUST have.

• Excellent attention to detail and a high level of numerical accuracy.

• Strong knowledge of basic accounting principles and billing cycles.

• Proficiency in Microsoft Office Suite, particularly strong Excel skills (formulas, pivot tables).

• Exceptional communication and problem-solving skills to interact with customers and cross-functional teams professionally.

• Ability to manage multiple tasks, prioritize effectively, and meet strict deadlines in a fast-paced environment.

• Ability to work independently and collaboratively within a team.

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Skills and Experience:

• 5 - 10 years' experience in Invoicing and AR activities in NetSuite.

• Proficient at Excel, PowerPoint, Word

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.

• Experience with specific NetSuite modules like SuiteBilling or Advanced Revenue Management (ARM) is a plus.

• Familiarity with data migration and integration tools used with NetSuite (e.g., Celigo). 

• The successful candidate will possess the following attributes:

• Ability to work with tight timelines and in demanding and dynamic environment 

• Professional communication skills - Ability to work effectively with mid and senior level contacts face to face, electronically and over the phone. 

Integrity - Words and actions are always consistent and behavior is always in accordance with highest ethical standards.

Customer focus - Responsive, service oriented and attuned to customer needs.

Process orientation - Ability to recognize process deficiencies and implement improvements.

Analytical skills - ability to convert the raw data into information to facilitate the knowledge generation through analysis of reports.