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Dartmouth-Hitchcock Health
Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights
full-time•Lebanon

Summary

Location

Lebanon

Type

full-time

Company links

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About this role

Overview

Are you looking for a nurse supervisor role?

You will enhance your critical thinking while engaging with clinical professionals – within the coordination center - to support other member hospitals within the Dartmouth-Hitchcock Health system?

 

This is the opportunity for you !

 

Supervisor Clinical Nurse (RN), Capacity Coordination Center

40 hours p/week, Nights with rotation to weekend

 

 

Supervises the patient flow and patient transfer functions of the Capacity Coordination Center. Serves as lead, clinical resource, role model and extension of management to uphold policies, procedures and practices. Acts as first point of contact for collaboration on real-time interdepartmental issues.

Responsibilities

  • Assigns staff to daily tasks taking into consideration DHMC and system hospital capacity, call volumes, anticipated patient movement, and staff skill mix
  • Provides real-time monitoring of volumes and workload and acts as front-line resource to staff
  • Addresses potential barriers to effective capacity coordination and works to mitigate barriers
  • Facilitates workflow processes and flow optimization, quality assurance and protocol compliance
  • Ensures that telemedicine lines utilizing call center/triage service meet service line standards for turnaround time, accuracy, support, coordination of care, clinical documentation and communication, and customer service.
  • Participates in the development and reporting of measures of success and evaluation of clinical/operational outcomes
  • Communicates problems that may compromise patient care to the appropriate departmental leadership
  • Provides management/leadership in crisis situations to prevent or minimize disruption of services
  • Participates in performance management of staff members to include coaching, preparation of performance evaluations and performance management process. Initiates disciplinary action as appropriate.
  • Addresses conflicts as they arise. Involves unit leadership, medical leadership and/or House Supervisor as appropriate.
  • Acts as liaison with outside hospitals regarding capacity coordination in the system
  • Acts as delegate of nurse manager in assigned projects, committees and meetings
  • Performs other duties as assigned

    • Qualifications

    • Graduate from an accredited Nursing Program required.
    • Bachelor’s Degree (e.g. BSN, BA, BS) at time of hire, or degree expected within 36 months of hire.
    • 2 years of progressive responsibility within an acute care setting required.
    • Must obtain and maintain clinical competencies within assigned unit.
    • Excellent written, verbal and computer skills required.
    • Interpersonal and customer service skills, with the ability to communicate effectively with individuals and groups at various organizational levels and with various disciplines.
    • Demonstrated abilities with problem solving, leadership, communication, fiscal responsibility and teamwork.
    • Ability to work effectively in groups of employees and with patients and patient families is essential.

    Required Licensure/Certifications

    • Licensed Registered Nurse with NH eligibility required.
    • Basic Life Support (BLS) upon hire.

    Other facts

    Tech stack
    Critical Thinking,Patient Flow,Capacity Coordination,Quality Assurance,Communication,Leadership,Problem Solving,Interpersonal Skills,Customer Service,Teamwork,Crisis Management,Performance Management,Coaching,Conflict Resolution,Clinical Documentation,Telemedicine

    About Dartmouth-Hitchcock Health

    Dartmouth Health, New Hampshire's only academic health system and the state's largest private employer, serves patients across northern New England. Dartmouth Health provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH, as well as across its wide network of hospitals, clinics and care facilities. DHMC is consistently named the #1 hospital in New Hampshire by U.S. News & World Report, and recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes its Dartmouth Cancer Center, one of only 51 National Cancer Institute-designated Comprehensive Cancer Centers in the nation, and the only such center in northern New England; Dartmouth Health Children’s, including the Children’s Hospital at Dartmouth Hitchcock Medical Center, the state’s only children’s hospital and clinic locations around the region; member hospitals in Lebanon, Keene and New London, NH, and Windsor, VT, and Visiting Nurse and Hospice for Vermont and New Hampshire; and more than 24 clinics that provide ambulatory services across New Hampshire and Vermont. Through its historical partnership with Dartmouth and the Geisel School of Medicine, Dartmouth Health trains nearly 400 medical residents and fellows annually, and performs cutting-edge research and clinical trials recognized across the globe with Geisel and the White River Junction VA Medical Center in White River Junction, VT. Dartmouth Health and its more than 13,000 employees are deeply committed to serving the healthcare needs of everyone in our communities, and to providing each of our patients with exceptional, personal care.

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Hospitals and Health Care

    What you'll do

    • Supervises patient flow and transfer functions in the Capacity Coordination Center, acting as a clinical resource and first point of contact for interdepartmental issues. Facilitates workflow processes, addresses barriers to capacity coordination, and ensures compliance with service line standards.

    Ready to join Dartmouth-Hitchcock Health?

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    Frequently Asked Questions

    What does a Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights do at Dartmouth-Hitchcock Health?

    As a Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights at Dartmouth-Hitchcock Health, you will: supervises patient flow and transfer functions in the Capacity Coordination Center, acting as a clinical resource and first point of contact for interdepartmental issues. Facilitates workflow processes, addresses barriers to capacity coordination, and ensures compliance with service line standards..

    Why join Dartmouth-Hitchcock Health as a Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights?

    Dartmouth-Hitchcock Health is a leading Hospitals and Health Care company.

    Is the Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights position at Dartmouth-Hitchcock Health remote?

    The Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights position at Dartmouth-Hitchcock Health is based in Lebanon, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights position at Dartmouth-Hitchcock Health?

    You can apply for the Supervisor Clinical Nurse (RN) - Capacity Coordination Center, Nights position at Dartmouth-Hitchcock Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Dartmouth-Hitchcock Health on their website.