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Manager Benefits - Total Rewards Leadership
full-timeLebanon

Summary

Location

Lebanon

Type

full-time

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About this role

Overview

A Seasoned benefits leader delivering seamless, multi‑system healthcare administration.

Leads the administration, operations, and continuous improvement of systemwide benefit programs. Oversees vendor relationships, ensures compliance with regulatory requirements, and partners closely with the Director of Benefits to support strategic planning, governance, and execution of Dartmouth Health’s benefit offerings.

Responsibilities

  • Ensures all systemwide benefit programs are administered in alignment with plan design, organizational policy, and regulatory requirements. Monitors program effectiveness and identifies opportunities for improvement.
  • Provides day-to-day leadership for the Leave of Absence team, ensuring clear processes, operational consistency, and a strong service culture. Invests in staff development through coaching, training, and performance management.
  • Manages relationships with benefit vendors and third-party administrators, ensuring service excellence, contract adherence, and alignment with organizational expectations.
  • Continuously evaluates the efficiency, competitiveness, and compliance of benefit programs. Reviews policies and practices to ensure they reflect current legal and regulatory requirements.
  • Oversees analysis of benefit and leave data to identify trends, utilization patterns, risks, and opportunities to inform decision making and program enhancements.
  • Partners with the Director of Benefits on the design, governance, and administration of health, welfare, retirement, leave, and statutory benefit programs across the system.
  • Supports budgeting, cost analysis, and ROI evaluation for benefit programs. Reviews and approves vendor invoices and benefit-related expenditures.
  • Serves as a subject-matter expert to HR leadership and department leaders on benefit policies, programs, and best practices. Ensures clear communication and education regarding benefit offerings.
  • Ensures benefit systems, workflows, and procedures are well-documented, efficient, and consistently applied across Dartmouth Health.
  • Performs other duties as required or assigned
  • Qualifications

    • Bachelor’s degree with at least 5 years of related experience, including 3 years of direct benefits management experience, with demonstrated ability to administer and manage comprehensive Benefit plans and programs.
    • Strong knowledge of benefit plan administration and relevant regulations (e.g., ADA, FMLA, USERRA).
    • Demonstrated leadership capability with experience managing teams, vendors, or complex benefit functions.
    • Excellent communication, interpersonal, and relationship-building skills.
    • High attention to detail and ability to maintain confidential information.
    • Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities and meet deadlines.
    • Proven ability to exercise sound judgment and escalate issues appropriately

    Required Licensure/Certifications

    • None

    Other facts

    Tech stack
    Benefits Management,Regulatory Compliance,Leadership,Vendor Management,Data Analysis,Budgeting,Communication,Interpersonal Skills,Problem-Solving,Organizational Skills,Coaching,Training,Performance Management,Attention to Detail,Judgment,Service Culture

    About Dartmouth-Hitchcock Health

    Dartmouth Health, New Hampshire's only academic health system and the state's largest private employer, serves patients across northern New England. Dartmouth Health provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH, as well as across its wide network of hospitals, clinics and care facilities. DHMC is consistently named the #1 hospital in New Hampshire by U.S. News & World Report, and recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes its Dartmouth Cancer Center, one of only 51 National Cancer Institute-designated Comprehensive Cancer Centers in the nation, and the only such center in northern New England; Dartmouth Health Children’s, including the Children’s Hospital at Dartmouth Hitchcock Medical Center, the state’s only children’s hospital and clinic locations around the region; member hospitals in Lebanon, Keene and New London, NH, and Windsor, VT, and Visiting Nurse and Hospice for Vermont and New Hampshire; and more than 24 clinics that provide ambulatory services across New Hampshire and Vermont. Through its historical partnership with Dartmouth and the Geisel School of Medicine, Dartmouth Health trains nearly 400 medical residents and fellows annually, and performs cutting-edge research and clinical trials recognized across the globe with Geisel and the White River Junction VA Medical Center in White River Junction, VT. Dartmouth Health and its more than 13,000 employees are deeply committed to serving the healthcare needs of everyone in our communities, and to providing each of our patients with exceptional, personal care.

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Hospitals and Health Care

    What you'll do

    • The Manager Benefits leads the administration and continuous improvement of systemwide benefit programs while ensuring compliance with regulatory requirements. They also manage vendor relationships and provide leadership to the Leave of Absence team.

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    Frequently Asked Questions

    What does a Manager Benefits - Total Rewards Leadership do at Dartmouth-Hitchcock Health?

    As a Manager Benefits - Total Rewards Leadership at Dartmouth-Hitchcock Health, you will: the Manager Benefits leads the administration and continuous improvement of systemwide benefit programs while ensuring compliance with regulatory requirements. They also manage vendor relationships and provide leadership to the Leave of Absence team..

    Why join Dartmouth-Hitchcock Health as a Manager Benefits - Total Rewards Leadership?

    Dartmouth-Hitchcock Health is a leading Hospitals and Health Care company.

    Is the Manager Benefits - Total Rewards Leadership position at Dartmouth-Hitchcock Health remote?

    The Manager Benefits - Total Rewards Leadership position at Dartmouth-Hitchcock Health is based in Lebanon, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Manager Benefits - Total Rewards Leadership position at Dartmouth-Hitchcock Health?

    You can apply for the Manager Benefits - Total Rewards Leadership position at Dartmouth-Hitchcock Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Dartmouth-Hitchcock Health on their website.