Overview

The Director serves as the primary security advisor for Dartmouth Health, promoting an environment defined by exceptional customer service, collaboration, and continuous improvement. This role oversees system-wide safety and security programs to ensure the protection of employees, patients, and visitors, ensures compliance with OSHA and Joint Commission requirements, and maintains adherence to all applicable federal, state, and local regulations. The Director also partners closely with local, state, and federal law enforcement agencies and exercises independent judgment in carrying out responsibilities and other assigned activities.

Responsibilities

Implements the overall Dartmouth Health System security strategy, policies, and standards to ensure the physical safety of all employees, patients, and visitors, as well as the protection of property and assets.

Develops, enforces, and monitors security policies and procedures, ensuring integration across departments, and manages policies related to safety, parking, and transportation. Develops, monitors, and manages the departmental budget, ensuring fiscal accountability across all security operations.

Designs and delivers educational programs and communications to ensure staff are informed, trained, and equipped to address potential security issues effectively.

Responds to and supports safety and security incidents, investigates incidents across the system, and collaborates with HR on employee-related issues and misconduct.

Conducts threat assessments involving violence or disruptive behavior and develops operational and management plans to mitigate identified risks. Leads and directs significant investigations and critical event responses in coordination with law enforcement and other external agencies.

Oversees the selection, implementation, and maintenance of security technologies and systems, including surveillance, access control, and communications platforms. Provides strategic input on security design and requirements for new construction, renovations, and technology integrations across the system.

Conducts regular audits and inspections to identify, assess, and mitigate security vulnerabilities and compliance gaps.

Serves as a liaison to federal, state, and local law enforcement agencies and participates in relevant advisory groups, committees, and professional associations.

Oversees security compliance and performance, leading Dartmouth Health's Workplace Violence Prevention and AVADE training programs, participating in key committees (QIC, Patient Safety, Environment of Care, Emergency Management, and Patient Experience), and addressing Joint Commission inquiries.

Performs other related duties as assigned.

Qualifications

Bachelor’s Degree with major course work in Business Administration, Criminal Justice, Law Enforcement, Security, or a closely related field required.
Master’s Degree preferred.
Minimum of 10 years of full-time experience in healthcare or corporate security, law enforcement or related fields, with at least 5 years in a senior leadership and management role.
Strong leadership and consensus building skills; customer-service mindset; operational problem solving, and decision-making experience; calm under pressure.
Broad knowledge of law enforcement methods, tactics, and procedures in the management of security operations.
Excellent written, oral, and organizational skills.
Strong knowledge of Excel, Word, Power Point.

Required Licensure/Certifications

AVADE Training/Crisis Prevention Certification
Valid driver’s license with a clean driving record required in accordance with D-H’s Driver Disqualifications Guidelines

Other facts

Tech stack

Leadership,Customer Service,Operational Problem Solving,Decision Making,Law Enforcement Methods,Security Operations,Written Communication,Oral Communication,Organizational Skills,Budget Management,Threat Assessment,Incident Investigation,Security Technology,Compliance,Training Development,Collaboration

About Dartmouth-Hitchcock Health

Dartmouth Health, New Hampshire's only academic health system and the state's largest private employer, serves patients across northern New England. Dartmouth Health provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH, as well as across its wide network of hospitals, clinics and care facilities. DHMC is consistently named the #1 hospital in New Hampshire by U.S. News & World Report, and recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes its Dartmouth Cancer Center, one of only 51 National Cancer Institute-designated Comprehensive Cancer Centers in the nation, and the only such center in northern New England; Dartmouth Health Children’s, including the Children’s Hospital at Dartmouth Hitchcock Medical Center, the state’s only children’s hospital and clinic locations around the region; member hospitals in Lebanon, Keene and New London, NH, and Windsor, VT, and Visiting Nurse and Hospice for Vermont and New Hampshire; and more than 24 clinics that provide ambulatory services across New Hampshire and Vermont. Through its historical partnership with Dartmouth and the Geisel School of Medicine, Dartmouth Health trains nearly 400 medical residents and fellows annually, and performs cutting-edge research and clinical trials recognized across the globe with Geisel and the White River Junction VA Medical Center in White River Junction, VT. Dartmouth Health and its more than 13,000 employees are deeply committed to serving the healthcare needs of everyone in our communities, and to providing each of our patients with exceptional, personal care.

Team size: 10,001+ employees

Website: https://www.dartmouth-health.org/

LinkedIn: Visit

Industry: Hospitals and Health Care

What you'll do

The Director oversees system-wide safety and security programs, ensuring the protection of employees, patients, and visitors while maintaining compliance with regulations. They implement security strategies, manage budgets, and respond to safety incidents.

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Frequently Asked Questions

What does a Director, System Security do at Dartmouth-Hitchcock Health?

As a Director, System Security at Dartmouth-Hitchcock Health, you will: the Director oversees system-wide safety and security programs, ensuring the protection of employees, patients, and visitors while maintaining compliance with regulations. They implement security strategies, manage budgets, and respond to safety incidents..

Why join Dartmouth-Hitchcock Health as a Director, System Security?

Dartmouth-Hitchcock Health is a leading Hospitals and Health Care company.

Is the Director, System Security position at Dartmouth-Hitchcock Health remote?

The Director, System Security position at Dartmouth-Hitchcock Health is based in Lebanon, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Director, System Security position at Dartmouth-Hitchcock Health?

You can apply for the Director, System Security position at Dartmouth-Hitchcock Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Dartmouth-Hitchcock Health on their website.