SMB Account Executive, Charlotte

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

The Account Executive plays a key role in driving growth and building strong relationships with businesses in the Commercial segment. You’ll be at the forefront of identifying new opportunities, understanding customer needs, and delivering smart, tailored solutions that help them succeed.

In this role, you’ll own the full sales cycle—from prospecting and qualifying leads to closing deals—within your assigned territory. You’ll work closely with a dynamic team across Sales Engineering, SDR, Customer Success, Channel, and Marketing to maximize territory performance, exceed sales targets, and ensure long-term customer satisfaction and retention.

Reporting to the Regional Sales Director, you’ll be a key contributor to hitting quarterly revenue goals and supporting the company’s continued growth.

This is a hybrid role, with in-office collaboration expected Tuesday through Thursday

Key Duties & Responsibilities

• Lead Generation and Prospecting: Proactively identify and qualify new business leads through targeted outreach, networking, and engagement with key stakeholders.

• Relationship Building: Establish and nurture strong relationships with key decision-makers and influencers within your territory. Act as the liaison between Darktrace and potential clients, understanding their needs and articulating Darktrace’s unique value proposition.

• Reporting and Analysis: Maintain accurate and up-to-date records of business development activities in the CRM; generate regular reports and analysis on key performance metrics, providing insights for continuous improvement.

• Closing: Achieve quarterly revenue targets through the acquisition of new accounts and growing existing accounts within your assigned territory.

• Market Research and Analysis: Conduct in-depth research on industry trends, competitor landscape, and emerging technologies to identify potential opportunities; thoroughly develop knowledge of target personas to create value-centric and personalized messaging.

• Cybersecurity Industry Knowledge: Strong foundational understanding of cybersecurity and the ability to explain how Darktrace products mitigate security challenges to customers.

Qualifications & Experience

• A minimum of two years of outbound B2B sales experience selling complex software; past success selling into a highly regulated market is strongly preferred.

• One year of closing experience minimum with a track record of strong performance.

• Confident, polished communicator with a proven ability to build strong professional relationships.

• Strong Discovery and value-selling skillset

• Proficiency in sales tools such as ZoomInfo, Salesloft, LinkedIn Sales Navigator and Salesforce.

• Understanding of basic pipeline management concepts and time-management

• Ability to collaborate with technical teams.

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance Discount

• Life insurance

• Commuter benefits

• 401(k)

• Employee Assistance Program