Customer Solutions Specialist
TEMPORARY•Garden City•$0k - $0k
About this role
Customer Solutions Specialist
Will need to perform all import logistics and operations tasks for our customers’ accounts to ensure the highest level of reliability and efficiency.
Key Responsibilities:
- Full Time
- Salary - $20-$21, depending on experience, WEEKLY PAY
- Schedule- 7AM-4PM
Will need to perform all import logistics and operations tasks for our customers’ accounts to ensure the highest level of reliability and efficiency.
Key Responsibilities:
- Will need the ability to liaise directly with the customer and overseas offices, assessing their needs and delivering a high level of customer service follow-up.
- Manage and track shipments from origin to destination and communicate that information to both our customers & overseas teams
- Coordinate shipments arrival processes & deliveries set up both domestic and international while adhering to on-time expectations
- Maintain customers SOPs
- Manage and update all shipments milestone/ timelines for our EDI customers
- EDI operational knowledge is highly desirable, but not essential
- Support Management when requested to create reports for assigned customers
- Perform and maintain billing functions for assigned customers
- High achiever, self-driven with excellent verbal and written communication skills
- Ability to prioritize and multi-task in a fast-paced, changing environment
- Excellent analytical, critical thinking, and problem-solving skills
- Strong organizational skills and attention to detail
- Possess ability to build relationships with both internal and external teams
- Team player, flexible, hands-on with interpersonal skills and time management
- High School Diploma required
- Superior Customer Service skills with excellent telephone and email skills
- Strong working knowledge of MS Office programs, including Excel and Word
What you'll do
- The Customer Solutions Specialist will perform import logistics and operations tasks for customer accounts, ensuring reliability and efficiency. Responsibilities include managing shipments, coordinating deliveries, and maintaining customer SOPs.
About DarkHorse Express Solutions Inc.
DarkHorse Express Solutions, specializes in providing top-notch logistical support services.
At DarkHorse Express Solutions Inc., we pride ourselves on offering a comprehensive range of services to meet your business needs. Whether you require expert lumping services (loading/unloading), warehouse personnel support, professional cleaning, or janitorial services, we have the expertise and resources to exceed your expectations.
Our dedicated team of experienced professionals is committed to ensuring the smooth and efficient operation of your business. With a strong focus on reliability, accuracy, and teamwork, we guarantee exceptional service quality at all times
Ready to join DarkHorse Express Solutions Inc.?
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Frequently Asked Questions
What does DarkHorse Express Solutions Inc. pay for a Customer Solutions Specialist?
DarkHorse Express Solutions Inc. offers a competitive compensation package for the Customer Solutions Specialist role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Customer Solutions Specialist do at DarkHorse Express Solutions Inc.?
As a Customer Solutions Specialist at DarkHorse Express Solutions Inc., you will: the Customer Solutions Specialist will perform import logistics and operations tasks for customer accounts, ensuring reliability and efficiency. Responsibilities include managing shipments, coordinating deliveries, and maintaining customer SOPs..
Is the Customer Solutions Specialist position at DarkHorse Express Solutions Inc. remote?
The Customer Solutions Specialist position at DarkHorse Express Solutions Inc. is based in Garden City, Georgia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Solutions Specialist position at DarkHorse Express Solutions Inc.?
You can apply for the Customer Solutions Specialist position at DarkHorse Express Solutions Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.