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Field Service Engineer - NAGOYA
full-timeFukuoka Prefecture

Summary

Location

Fukuoka Prefecture

Type

full-time

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About this role

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Field Service Engineer (FSE) for Beckman Coulter Diagnostics is responsible for whole Customer Service Support agenda of Beckman Coulter KK.  Depending on your preference and suitability, there are carrier options within the department such as Technical Support, Customer Training Center and Call Center for the future.

This position is part of the Beckman Coulter Japan Diagnostics West Field Service team located in Nagoya and will be remote work at Beckman Coulter.  Our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Beckman Coulter Diagnostics West Field Service and work as a Nagoya area Field Service Engineer.  You will report to DX Nagoya Field Service Supervisor or Manager.

In this role, you will have the opportunity to:

  • Achieve the maintenance and improvement of customer satisfaction through service support activities in Nagoya areas (Nagoya, Kanazawa and Shizuoka).
  • Learn several product line instruments maintenance skills.
  • Work with other Customer Support organizations such as Field Application Specialists, Technical Support and Call Center for maintain existing customers. 

The essential requirements of the job include:

  • Bachelor’s degree
  •  Working experience in Customer Service in a multi-national company minimum 5
     years.
  • Advance skill/knowledge of Service Engineer.
  • Experience department business goal management.  (Revenue, inventory control etc)

It would be a plus if you also possess previous experience in:

  • Working experience in medical diagnostic company.
  • English communication (reading)

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Other facts

Tech stack
Customer Service,Technical Support,Field Application Specialists,Maintenance Skills,Business Goal Management,Revenue Management,Inventory Control,Communication Skills

About Danaher Corporation

Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Medical Equipment Manufacturing

What you'll do

  • The Field Service Engineer is responsible for customer service support activities in the Nagoya area, focusing on maintaining and improving customer satisfaction. The role involves learning maintenance skills for various product line instruments and collaborating with other customer support organizations.

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Frequently Asked Questions

What does a Field Service Engineer - NAGOYA do at Danaher Corporation?

As a Field Service Engineer - NAGOYA at Danaher Corporation, you will: the Field Service Engineer is responsible for customer service support activities in the Nagoya area, focusing on maintaining and improving customer satisfaction. The role involves learning maintenance skills for various product line instruments and collaborating with other customer support organizations..

Why join Danaher Corporation as a Field Service Engineer - NAGOYA?

Danaher Corporation is a leading Medical Equipment Manufacturing company.

Is the Field Service Engineer - NAGOYA position at Danaher Corporation remote?

The Field Service Engineer - NAGOYA position at Danaher Corporation is based in Fukuoka Prefecture, Japan. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Service Engineer - NAGOYA position at Danaher Corporation?

You can apply for the Field Service Engineer - NAGOYA position at Danaher Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Danaher Corporation on their website.