About this role
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
Lead the product quality assurance program to prevent or eliminate defects in new or existing products working closely with the other departments to drive continuous improvements. Provide direction and coordination to personnel engaged in quality control to ensure that responsibilities are carried out in a timely and professional manner. Develop solid customer relations built on mutual respect. Responsible for the development, implementation and sustainability of the quality management policies and procedures. Lead all required internal and external certification audits (IATF) and ensure all required certifications are obtained and retained.
Job Duties and Responsibilities
- Maintain and implement a solid business plan that will meet or exceed the goals established by the Plant Manager and the Corporation.
- Develop solid customer relations built on mutual respect focusing on customer satisfaction.
- Analyze key performance metrics, evaluate and present information on factors such as, production quality capabilities, manufacturing problems, and design and development of new products for consideration by other members of the management team.
- Assure compliance to advanced product quality planning requirements through the leadership of, direction of, or actual generation of the following descriptions of APQP deliverables defined as “Quality Assurance Responsibility.”
- Feasibility Review; Blueprint Change Request Definition; Design/Process FMEA Input and Review; Dimensional Control Planning; Lead Customer Contact/Supplier Quality Engineering; ES Testing and Compliance; Compliance to Specification; Identification of Critical/Significant Characteristics; Critical/Significant Characteristic Control Methods; Application of S.P.C. and Analysis Methods; Control of Rejected Material Planning; Inspection Instructions and Frequencies; Gage Concept/Specification Review; Gage R&R Methods and Evaluation/Statistical Application; Gage Calibration and Control Planning; Machine and Process Potential Study Planning and Control; PPAP Planning; PPAP Documentation Package Generation; Packaging and Labeling Review; Supplier and Sub-Contractor Program Management/Control; Prototype/Pilot Build Control; Cost of Quality Reporting and Analysis; Q.O.S. Development and Evaluation; Ongoing Customer Contact and Liaison; Customer and Internal Concern Resolution Review; Process Control Improvement (Gage and Testing); Change Management; Problem Solving Methods and Analysis.
- Implement and sustain the Dana quality management systems, policies and procedures.
- Lead the quality team to work with other departments to help reduce scrap and focus on root causing issues to drive continuous improvements in the quality metrics.
- Lead all required internal and external certification audits (IATF) and ensure all required certifications are obtained and retained. Develop a trained internal audit team that conducts regular audits and helps manage corrective actions.
- Responsible for incoming quality and addressing supplier quality issues.
- Establish goals and objectives for the direct reports in the area. Coach and mentor direct reports to help them achieve goals.
Education and Qualifications
- Bachelor’s Degree in a related field and/or the combined equivalent of education plus job related experience of at least 10 years.
- Automotive manufacturing experience is preferred.
- Strong leadership abilities with a positive attitude and enthusiasm to overcome challenges are required.
- Experience as a Quality Manager or Supervisor.
Skills and Competencies
• Effective teambuilding and decision-making skills are required.
• Effective professional communication and people skills are required.
• Excellent time management, organizational and planning skills are required.
• Ability to work under pressure while maintaining focus to deliver expected results is required.
• Ability to motivate and drive new ideas is required.
• Lean manufacturing skills are preferred.
• Project management skills are preferred.
• Mechanical ability and aptitude is especially helpful.
• Data analysis and computer skills are required.
• Good working knowledge of IATF or TS-16949 audits and requirements is preferred.
• Union experience is preferred, but, not required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Other facts
About Dana Incorporated
In a world of constant motion, life is about balance. At Dana, our balanced approach considers the people, products, and planet that sustain us all.
For 120 years, we've been powering innovation to move our world. Today, over 25,000 Dana people, in more than 20 countries, advance drive and motion systems, thermal and sealing technologies, and power management innovations. Supporting traditional, hybrid, and EV manufacturers, wherever the road takes us. We're not just adapting to the future of mobility. We're shaping it.
Headquartered in Maumee, Ohio, United States — Dana reported sales of $7.7 billion in 2024. We were named among the "World's Most Ethical Companies 2025” by Ethisphere and as one of "America's Most Responsible Companies 2023" by Newsweek. We’re always looking for talented people to join the Dana team. For more, please visit https://jobs.dana.com.
What you'll do
- The Quality Manager will lead the product quality assurance program, focusing on preventing defects in new and existing products while driving continuous improvements across departments. This role is responsible for developing, implementing, and sustaining quality management policies and procedures, including leading all required internal and external IATF certification audits.
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