Manages the daily operations of the Child Support Office by developing and implementing policies and operational procedures to ensure timely and accurate processing of child support payments, developing and implementing a case management system, monitoring legislative changes to ensure compliance, and representing the interests of Dallas County Child Support Office in interactions internally and externally. Plans and directs staff and controls activities of department to accomplish budgeted financial objectives.
Management Scope: Manages approximately sixteen (16) exempt and non-exempt staff members, and accountable for approximately one million ($1,000,000) in child support payments and in excess of six thousand (6,000) cases.
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