DM
Associate Surveyor
full-time•Bicester
About this role
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.
Job Description: Injurious Affection Claims Handler
Role Summary: The Injurious Affection Claims Manager is responsible for the end-to-end management of a caseload of complex injurious affections claims from initial inquiry to resolution.
Key responsibilities
o Assess the validity of claims by completing desktop valuations and gather all supporting evidence
o Conduct site investigations where necessary
o Determine the value of claims and recommend settlement offer to the client
o Proactively engage in settlement negotiations with claimants and their representatives
o Act as the primary point of contact for claimants, representatives and the client
o Ensure all claim processes adhere to internal processes and client policies
o Ensure key milestones are met in a timely manner
o Maintain accurate records and provide regular updates to the client
o Lead on virtual and in person client meetings
o Be responsible for the management and engagement of the team
o Identify trend and risk issues arising from the workstream, implement action plans to resolve
o Identify efficiencies to improve the commercials of the workstream
o Be responsible for the financial management of the workstream, having a positive contribution to the business plan
o Conducting quality reviews of claim handlers work and advising on technical queries
Skills and experience
o Excellent negotiation, communication, and interpersonal skills, capable of dealing with distressed or aggrieved claimants in a professional manner.
o Strong organisational and time management skills, able to manage high volumes and competing deadlines.
o Previous experience with Injurious affection would be a benefit but not crucial for the right candidate
Benefits:
Annual bonus scheme
25 days annual leave plus 1 day to celebrate your birthday
Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)
Flexible working through our ‘Flexible Advantage’ supporting working families & your work/life balance
Pension Scheme via The Peoples Pension
Life insurance (4x Base Salary)
Free on-site parking in non-city centre offices
Cycle to work scheme
26 Weeks paid Maternity Leave
2 Weeks paid Paternity Leave
BHN Extras – provides discounted gift cards for hundreds of popular retailers
Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years’ service
Sabbatical Policy effective at 3 years’ service
Professional development – paid study leave
Military service paid leave (7.5 days per year)
Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support
2 x Company-wide events every year, in addition to multiple office socials throughout the year
Dalcour Maclaren is an equal opportunities employer.
What you'll do
- The Associate Surveyor will manage a caseload of complex injurious affection claims from initial inquiry to resolution. This includes assessing claims, conducting investigations, engaging in negotiations, and ensuring adherence to internal processes.
About Dalcour Maclaren
Dalcour Maclaren: delivering land, stakeholder and environmental solutions.
We are a leading professional services consultancy, helping to drive the UK and Ireland towards a cleaner, greener future since 2003.
Our teams unlock land access and acquisition, geospatial data, planning permission and environmental consents, and, launched in 2025, stakeholder engagement.
The essential work we do enables clients to develop ground-breaking projects such as offshore wind developments, major airport expansions, water security, new pipelines and green recovery schemes.
The services we provide include:
- advising on the strategic use of land
- writing and submitting planning applications
- devising and running all engagement strategies with stakeholders
- carrying out environmental impact assessments
- digitising and analysing land and property data
- land assembly, access and acquisition, including DCOs
- asset, property and estate management
With an exclusive focus on the utilities and infrastructure sector, we combine scale and expertise to deliver industry-leading solutions. The work we do it is essential for all major projects including:
- Digital infrastructure
- Electricity transmission & distribution
- Energy storage
- Flood & coastal resilience
- Hydrogen
- Nuclear
- Transport (air, road, rail)
- Solar
- Water
- Wind
We have more than 650 employees across four expert teams who deliver professional services throughout our clients’ project lifecycle:
- Environment & Planning
- Geomatics
- Land & Property
- Stakeholder Engagement
Ready to join Dalcour Maclaren?
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Frequently Asked Questions
What does a Associate Surveyor do at Dalcour Maclaren?
As a Associate Surveyor at Dalcour Maclaren, you will: the Associate Surveyor will manage a caseload of complex injurious affection claims from initial inquiry to resolution. This includes assessing claims, conducting investigations, engaging in negotiations, and ensuring adherence to internal processes..
Is the Associate Surveyor position at Dalcour Maclaren remote?
The Associate Surveyor position at Dalcour Maclaren is based in Bicester, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Associate Surveyor position at Dalcour Maclaren?
You can apply for the Associate Surveyor position at Dalcour Maclarendirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.