Inside the Role

We’re seeking a dynamic Senior Product Owner – Salesforce to shape and scale the digital customer experience across a global enterprise. In this highly visible role, you’ll lead the vision, strategy, and execution of Salesforce solutions that power customer engagement, drive revenue, and enable internal teams to succeed.

This is an opportunity to own mission-critical initiatives, partner with senior leaders, and make a lasting impact on the way our business interacts with customers and employees worldwide.

Why Join Us
• Impact at Scale: Your work will directly shape digital experiences for thousands of customers and employees.
• Executive Visibility: Partner with senior leaders and decision-makers on high-priority initiatives.
• Innovation Culture: Work in a collaborative, forward-thinking environment that encourages experimentation and continuous improvement.
• Professional Growth: Build on your Salesforce expertise with opportunities for leadership and certifications.
If you’re passionate about Salesforce, thrive at the intersection of business and technology, and want to drive real transformation at scale, we’d love to hear from you.

#DTFSUSA

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTFS

• Serve as the strategic owner of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud) – driving adoption, innovation, and continuous improvement.

• Lead digital customer journey strategies, ensuring a seamless experience across B2C, B2E, and B2D environments.

• Translate business objectives into actionable product roadmaps, managing backlogs, user stories, and acceptance criteria.

• Partner with cross-functional teams (engineering, design, operations, compliance, sales, marketing) to deliver high-value solutions in Agile/Scrum environments.

• Oversee data governance, platform security, and compliance, ensuring Salesforce is both trusted and scalable.

• Guide release management and UAT to deliver high-quality enhancements and drive platform adoption.

• Leverage deep Salesforce knowledge to evaluate third-party integrations, APIs, and AppExchange solutions.

• Be a trusted advisor and platform advocate, ensuring stakeholders gain maximum value from Salesforce investments.

• Lead and mentor Junior Salesforce Product Owner(s), driving their growth, aligning goals, and guiding strategy, priorities, and execution.

• Develop new Salesforce use cases to enhance digitalization, harmonize systems, and drive greater efficiency across business processes.

Knowledge You Should Bring

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or 8+ years of relevant experience in lieu of a degree).

• 3+ years of experience in Salesforce product ownership or platform management, ideally in complex enterprise environments.

• Proven ability to lead cross-functional teams, influence senior stakeholders, and deliver results in dynamic organizations.

• Salesforce expertise: strong understanding of platform architecture, capabilities, and limitations.

• Hands-on experience with Sales Cloud, Service Cloud, and/or Experience Cloud; experience with Auto Cloud is a plus.

• Knowledge of release management, UAT, data governance, and compliance frameworks.

Exceptional Candidates Might Have

• Salesforce certifications (e.g., Administrator, Platform App Builder, Sales Cloud Consultant).

• Practical and meaningful experience in Financial Services disciplines such as Sales, Operations, Credit, Information Technology, or Marketing, showcasing a holistic understanding of business functions and strategic objectives.

• Demonstrated project management expertise, encompassing the ability to coordinate cross-functional teams, manage project timelines and deliverables, and ensure successful execution of initiatives through effective planning and oversight.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Charlotte, NC US, Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type: 

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935