Inside Sales Coordinator – Technical 

General Summary: 

Daily Thermetrics is seeking a Technical Inside Sales Coordinator to join our rapidly growing inside sales team. This position is responsible for providing admin support with request for quote requests, sales orders, purchase orders, order entry, and building stable client relations. The successful Technical Inside Sales Coordinator will ensure that sales support projects are completed on time to support the Outside sales team, and help ensure confirmation of sales orders. Day-to-day job duties include extensive email and telephone use to communicate with engineers, designers, sales staff, vendors, and client reps

Key Responsibilities:

•    Provide support to Sales Team, assist in the preparation of RFQ’s, RFP’s, and sales order processing.

•    Review engineering drawings, specifications, and related data to determine design factors for the 

      purposes of quoting

•    Provide sales, client support by working directly with engineers to provide the customer with solutions to 

      their specific applications.

•    Build rapport with customers by exceeding service expectations.

•    Assist in receiving and entering purchase orders and ensure on-time shipments.

•    Maintain close working relationship with sales team and clients to ensure that quotes and orders are 

       turned into confirmed orders.

•    Submit and maintain vendor data, manage payment terms, bonds, due dates for deliverables [vendor 

       data/testing documents, etc.,]

•    Interact with multiple departments including engineering, drafters, QA, purchasing, & manufacturing

•    Contact clients to resolve issues, engineering changes, and sales questions.

•    Assist with entering quotes and sales orders in ERP system.

•    Other duties as assigned

Skills:

• Technical Aptitude: Need a strong understanding of technical, engineering terminology, concepts when communicating with costumers regarding highly technical product concepts and engineering changes.
• Quoting and Sales Order Management: strong customer service orientation, project management,
• Communication: Must be able to communicate professionally, effectively with all levels of employees, customers, and management. 
• Problem-Solving: Need to be able to identify and resolve safety problems. 
• Analytical Skills: Need to be able to analyze data and identify trends, as well as maintain required sales order, customer compliance.

Qualifications:

•    Bachelor’s degree

•    Must possess strong technical problem-solving skills, 

•    Professional communication skills (verbal & written)

•    Strong attention to detail in a dynamic work environment with the ability to consistently recognize 

      changing priorities throughout the day and respond accordingly

•    Proficient computer skills, including Microsoft Office

•    Organized & detail-oriented with a commitment to 100% accuracy 

•    Enthusiastic team player, Creative thinker, focus on bottom-line results.

Supervisory Duties:

• None

Preferred Qualifications: 

• Self-driven proactive initiative to respond to fluid work environment and rapidly changing priorities
• Strong attention to detail.
• Team player with effective interpersonal skills.
• Enthusiastic team player, Creative thinker, focus on bottom-line results while managing for Total Quality EHS Compliance
• Bilingual English and any other language, preferred. (written and verbal comprehension)

Physical Requirements:

• Physically able to walk and maneuver about as needed, on shop floor, or fabrication shop.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at a time.

Employment Details:

• Full-Time. 
• On-Site, In-Person in a dynamic manufacturing environment
• Monday to Friday from 8AM to 5PM, flexible schedule to accommodate two production shifts
• Will work closely with Engineering and Design team
• Reports to Inside Sales Manager.

Employee Benefits:

• 100% Company paid Employee Only HDHP Medical.
• 100% Company paid Life Insurance.
• 401K with Employer Match.
• Medical Plan options available (two medical plans, dependent/family coverage options)
• Health Savings Account with Employer contribution.
• Flexible Savings Account.
• Optional Benefits: Dental, Vision, Supplemental Life Insurance, Disability, Accident plans.

Other:

• Must be legally authorized to work in the United States for any employer other than current employer
• Must be fluent in English with ability to communicate highly technical terms/ideas; any other language skills are beneficial
• This is primarily a sedentary position, but may require the physical ability to work in a busy shop/warehouse environment including sitting, standing, lifting/moving up to 50 pounds, infrequently.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Daily Instruments provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.