About the Role
We are a growing German digital marketing agency looking for an experienced Account Director based in Munich to lead our most important client relationships and guide a small team of account professionals.
In this senior role, you will be responsible for the strategic direction, commercial success, and day-to-day excellence of our largest accounts, while also overseeing the performance and quality of delivery across additional client accounts. You will act as a trusted senior advisor to clients, a people leader internally, and a key contributor to the agency’s growth.
This position is ideal for someone with deep agency experience, strong leadership capabilities, and a forward-looking mindset — including interest or experience in AI- and LLM-driven marketing solutions.
What You’ll Do
Client & Account Leadership
Serve as senior strategic lead for our largest and most complex client accounts
Build trusted relationships with senior client stakeholders and act as the primary escalation point
Develop a deep understanding of clients’ industries, business models, and marketing objectives
Identify and drive opportunities for account growth, upselling, and long-term partnership development
Oversee account strategy and performance across a broader portfolio of accounts to ensure consistency and quality
Team Leadership & Collaboration
Lead and develop a small team of Account Managers
Set clear expectations, provide regular feedback, and support professional development
Work closely with internal teams (media, SEO, content, development, analytics, strategy) to ensure aligned and effective delivery
Foster a collaborative, high-performance culture focused on client impact and business results
Financial & Operational Ownership
Own the financial health of assigned accounts, including revenue delivery, growth, and profitability
Develop annual account plans that meet revenue and margin targets
Oversee budgeting, forecasting, reporting, and quality assurance
Monitor program KPIs and ensure performance meets agreed client objectives
Strategy, Innovation & New Business
Develop and present strategic marketing plans and recommendations to clients
Support major new business initiatives, including pitches, RFP responses, and presentations
Identify opportunities to integrate AI, automation, and LLM-powered tools into client strategies and internal workflows
Act as a thought leader internally and externally through knowledge sharing, presentations, or industry participation
What You’ll Bring
Experience & Skills
5+ years of experience in client services or account management within a digital, marketing, or advertising agency
3+ years of experience managing complex digital marketing programs (e.g. SEO, SEM, Paid Media, Social, Content, Web, Analytics)
2+ years of experience leading account teams, including budget and commercial responsibility
Proven experience managing large, complex enterprise or multi-market accounts
Strong strategic, project management, and problem-solving skills
Excellent presentation, communication, and stakeholder management abilities
High financial acumen with experience owning revenue, growth, and profitability
Language & Market Requirements
Native-level German (written and spoken) – mandatory
Proficient business English (written and spoken) – required
Strong understanding of the German (DACH) market and client expectations
Additional Qualifications (Preferred)
Experience or strong interest in AI-driven marketing solutions, automation, or LLM applications (e.g. content generation, analytics, personalization, workflow optimization)
Experience translating emerging technologies into tangible client value
Work Model
Hybrid role with three in-office days per week
During the first three months (onboarding period), three in-office days per week are required
Remote-only work is not available for this position
What You’ll Get
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