Sales & Customer / Accounts Servicing Specialist - 061
full-time•Philippines
About this role
Position: Sales & Customer / Accounts Servicing Specialist\
Salary: 1,500 AUD per month
Working Hours & Conditions: 50 hrs/week (work one weekend day - Saturday or Sunday each week)
Holidays: TBD
OVERVIEW:
We are looking for a Sales & Customer / Accounts Servicing Specialist to support sales activities and manage client relationships. This role focuses on converting enquiries, servicing existing customers, driving upsells, and re-engaging inactive clients. Strong English communication skills and a proactive, organized approach are essential.
RESPONSIBILITIES:
- Close orders from inbound leads and enquiries
- Service existing clients and manage ongoing relationships
- Upsell customers to higher-value meal plans and packages
- Follow up with inactive or dropped subscriptions
- Conduct outreach to potential individual and corporate clients
- Handle client calls as required
- Maintain accurate sales records, invoicing, and admin documentation
QUALIFICATIONS:
- Minimum 2 years of experience in sales and/or client servicing, preferably in hospitality or F&B
- Basic understanding of food and nutrition is an advantage
- Strong written and verbal English communication skills
- Comfortable handling phone calls with clients
- Familiarity with CRM systems and sales tracking tools
- Proficient in Google Workspace and/or Microsoft Office 365
- Organized, detail-oriented, and proactive in follow-ups
What you'll do
- The Sales & Customer / Accounts Servicing Specialist will close orders from inbound leads, service existing clients, and manage ongoing relationships. The role also involves upselling customers and conducting outreach to potential clients.
About D2B
NZAB works with agri businesses to help them understand and articulate their strategy, financial performance and risk factors to their bank in a way that enhances the outcomes. These outcomes include access to capital, terms, conditions and price.
Banking is evolving, and the businesses they support have become more complex. Our typical client is one that understands these complexities and recognises the value of specialist advice to ensure that they can drive their business forward. NZAB gives them the confidence to do so, knowing that they have had independent oversight into their businesses by a team of banking experts.
We build enduring relationships with our clients, and become part of their advisory team, ensuring that the business continues to get the specialist advice it requires. Banks have confidence in our approach, and regularly advocate for our involvement.
We’re brokering better banking outcomes for both our clients and their bank.
Ready to join D2B?
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Frequently Asked Questions
What does a Sales & Customer / Accounts Servicing Specialist - 061 do at D2B?
As a Sales & Customer / Accounts Servicing Specialist - 061 at D2B, you will: the Sales & Customer / Accounts Servicing Specialist will close orders from inbound leads, service existing clients, and manage ongoing relationships. The role also involves upselling customers and conducting outreach to potential clients..
Is the Sales & Customer / Accounts Servicing Specialist - 061 position at D2B remote?
The Sales & Customer / Accounts Servicing Specialist - 061 position at D2B is based in Philippines, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales & Customer / Accounts Servicing Specialist - 061 position at D2B?
You can apply for the Sales & Customer / Accounts Servicing Specialist - 061 position at D2Bdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.