Position: Mortgage Broker Assistant / Loan Packager (Australia Market)
Salary: PHP 70,000 - PHP 80,000
Working Hours & Conditions: Mondays to Fridays; 9:00AM to 6:00PM AEST
Holidays: Australian Holidays
OVERVIEW:
The company is seeking for an experienced Mortgage Broker Assistant / Loan Packager who will work closely with an experienced mortgage broker, managing loan applications from start to finish.
This is a client-facing and hands-on role, ideal for someone with strong banking or finance experience who thrives in a fast-paced environment and enjoys supporting both clients and brokers through the loan process.
RESPONSIBILITIES:
- Manage loan files independently from application through to settlement.
- Prepare accurate, compliant, and well-documented loan applications for various lending products including home loans, equipment finance, and personal loans.
- Conduct servicing, pricing, and valuation assessments to ensure client eligibility and competitiveness.
- Perform credit checks, extract income data, and prepare detailed loan proposals.
- Liaise with clients, lenders, and banks via email to track progress and address queries promptly.
- Stay up to date with lender policies, credit guidelines, and industry trends.
- Contribute to the client retention process by maintaining a high level of service quality and follow-through.
- (Nice to have) Conduct credit analysis to evaluate risk and strengthen loan recommendations.
- Identify opportunities for process improvements and assist in driving operational efficiency.
QUALIFICATIONS:
- Experience: 2-5+ years of experience in banking, mortgage broking, or loan processing (Australian market experience preferred).
- Technical Skills: Familiarity with broker systems and loan platforms (e.g., ApplyOnline, Mercury, Podium)
- Strong working knowledge of loan packaging, servicing, and credit checks.
- Experience across multiple lending products (home, equipment, asset, or personal loans).
- Attention to Detail: Strong attention to detail and accuracy in data entry and document preparation.
MINDSET AND ATTRIBUTES:
- Highly organized, results-focused, and capable of managing multiple loan files simultaneously.
- Demonstrates initiative, accountability, and a proactive approach to resolving issues.
- Team player with a positive, professional attitude.
PREFERRED SKILLS (nice to have):
- Experience with Australian lenders and mortgage products (preferred).
- Tech-savvy with familiarity in loan CRMs, calculators, and digital document
Why You’ll Love This Role
- Impact & Variety: Handle a diverse range of loans — residential, commercial, car, and equipment finance — supporting local families and businesses across Australia.
- Flexibility: Work remotely from the Philippines with a results-driven culture that values output over hours.
- Career Growth: Learn directly from senior brokers and gain exposure to complex loan scenarios — a great pathway toward becoming a broker yourself.