About this role
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an IT Technician II. The right candidate will with little supervision, install, configure and setup PC workstations, printer and scanners in the LAN environment for both the hardware and software used by Financial Services. Assist in the technical evaluation of hardware and software before implementation into the IT customer community.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Setup, install and maintain PCs, peripherals, mobile phones, desk phones and other equipment related to desktop infrastructure
- Identify problems and initiate resolutions to client problems and concerns associated with hardware and software. Consult technical resources when necessary
- Assist in limited server-side type issues – adds network printers on server, configure folder security, etc.
- Log and document issues and resolution within the ticket tracking system
- Assist with planning and execution of office relocations and hardware lease refreshes
- Maintain current expertise with rapidly changing technology
- Ability to work overtime
- Ability to travel overnight
- Create support documentation for other technicians as needed
- Provide continual evaluation of the tech support processes and procedures, making recommendations for improvement
- Coordinate with management on projects and additional tasks as assigned
- Assists in the technical evaluation of hardware and software before implementation
Required Qualifications
- Bachelor's degree (B. A.) degree in Computer Science, Engineering, Science, Accounting, Business Analysis or Mathematics from four-year college or university
- Experience with problem solving (hardware and software), customer support and installation knowledge of DHIFS standard software and hardware
- Proficiency with MS Office and email
- Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds
Preferred Qualifications
- CompTIA A+ and MCP desirable
- 4 + years in a PC/LAN environment
- Must be knowledgeable of most PC and LAN products supported by DHIFS - IT
- 50 + user LAN/WAN experience preferred
- Must be service-oriented and enjoy working with both technical and people related issues
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
- Medical, Dental and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation, Sick, Personal Time and Company Holidays
- Multiple Voluntary and Company provided Benefits
Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo
Other facts
About D.R. Horton
America's Builder is a lofty title, but it's a goal we work toward every day.
D.R. Horton started in 1978 in Fort Worth, Texas, and has grown into a national Fortune 500 company. Since 2002, D.R. Horton has been the number one homebuilder in America.
We build across the country, bringing our homes to new markets and acquiring like-minded home builders. Through our success, our founding vision hasn't changed.
We don't stop building. Wherever the housing market finds itself, we are working to make sure there is a home available for our buyers when they need it. Because we believe homeownership is for everyone, our product lines range from entry-level to luxury.
Come work with us or join the team. We'll be happy to show you why we are America's Builder.
What you'll do
- The IT Technician II will install, configure, and maintain PC workstations and peripherals in a LAN environment. They will also assist with technical evaluations of hardware and software and provide support for client issues.
Ready to join D.R. Horton?
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