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IT Helpdesk Engineer
full-time•Pune City
About this role
This position is for IT Helpdesk technician. One would be required to work in Shifts 24 x 5. Knowledge of Manage Engine tool is mandate - to work on Request raised. Resource should have 6+ years of experience in IT operations.
What you'll do
- The IT Helpdesk Engineer will be responsible for addressing requests raised through the Manage Engine tool. The role requires working in shifts to provide support 24 x 5.
About Cytel
Cytel is the world’s leading data-science CRO, driving advancements in human health through robust analytics and innovative clinical trial software. For nearly four decades, we have set the standard in adaptive trial design, leveraging extensive data insights to inform strategy throughout every phase of drug development and commercialization. Our mission is clear: accelerate drug development, enhance success rates, and deliver better patient outcomes. With a comprehensive suite of services from innovative trial design to end-to-end biometrics and real-world evidence, our specialized, multidisciplinary team ensures optimal strategies for preclinical research, trial execution, market access, and reimbursement.
Headquartered in Cambridge, Massachusetts, Cytel has a global presence with over 2,000 employees across North America, Europe, and Asia. Learn more about how Cytel is harnessing the power of data to advance human health at www.cytel.com.
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Frequently Asked Questions
What does a IT Helpdesk Engineer do at Cytel?
As a IT Helpdesk Engineer at Cytel, you will: the IT Helpdesk Engineer will be responsible for addressing requests raised through the Manage Engine tool. The role requires working in shifts to provide support 24 x 5..
Is the IT Helpdesk Engineer position at Cytel remote?
The IT Helpdesk Engineer position at Cytel is based in Pune City, Maharashtra, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the IT Helpdesk Engineer position at Cytel?
You can apply for the IT Helpdesk Engineer position at Cyteldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.