About this role
Role: Technical Project Manager (TPM) Lead
Location: Singapore
We are partnering with a leading telecom client to hire a Technical Project Manager (TPM) Lead based in Singapore. This role is to managing and developing a team of Technical Project Managers (TPMs) across multiple DXP domains and journeys. This role ensures that delivery practices (both agile and waterfall), engineering alignment, and cross-domain coordination are consistent, predictable, and outcome-driven.
Accountabilities:
- Lead and mentor a team of TPMs across multiple domains to drive either (a) agile, DevOps-based or (b) waterfall-based delivery excellence
- Define and maintain a standardized delivery governance framework — covering sprint cadence, backlog hygiene, dependency tracking, and reporting.
- Oversee delivery execution across DXP domains, ensuring commitments are met with predictable outcomes.
- Lead monthly delivery health reviews, highlighting key risks, capacity challenges, and improvement opportunities.
- Act as the central delivery integrator across DBE, ensuring synchronization between journeys, domains, and releases.
- Collaborate with Release Program Managers (RPMs) to ensure alignment of delivery and release plans.
- Establish and maintain a cross-domain dependency management framework with clear escalation paths.
- Monitor delivery performance metrics (velocity, predictability, throughput) and drive corrective actions where needed.
- Drive adoption of continuous improvement practices across all DXP squads
- Partner with Domain Owners (DXP) and Journey SDs (DBE) to balance Product, Tech Debt, and Technical Campaign backlogs across teams
- Bachelor’s degree in computer science, Engineering, or Information Systems.
- Advanced certifications in Agile, DevOps, or Program Management (e.g., SAFe SPC, PMI-ACP, PgMP, CSM) preferred
- 12+ years of total experience in technology delivery, with at least 5 years in managing project/program teams or TPM functions.
- Proven track record in delivering large-scale, cross-functional software or platform programs using agile and DevOps practices.
- Experience in telecommunications, cloud platforms, or enterprise-scale digital transformation preferred.
- Strong analytical skills with the ability to interpret delivery metrics and drive data-informed decisions.
- Excellent leadership, facilitation, and communication skills.
- Proven ability to align cross-functional teams toward shared goals under time and complexity constraints.
- Strong background in stakeholder management, dependency resolution, and performance reporting
- Highly organized, proactive, and resilient in a fast-paced environment.
Other facts
About Cygnify
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What you'll do
- Lead and mentor a team of Technical Project Managers across multiple domains to ensure delivery excellence. Oversee delivery execution and monitor performance metrics to drive improvements.
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