About this role
We are seeking Pricing Auditors to collect accurate information on product pricing and availability. This role involves researching official brand websites to verify pricing details and, when necessary, contacting official brand stores directly to confirm information.
What You’ll Do:
- Check and record product prices using official brand websites.
- Contact brand stores by phone when online information is incomplete or unavailable.
- Ensure all data collected is accurate, up-to-date, and fully documented.
- Submit findings using a provided form within set deadlines.
- Strong attention to detail and commitment to accuracy.
- Professional and courteous phone communication skills.
- Ability to adapt and problem-solve during calls.
- Basic computer skills, including web browsing and spreadsheets.
- Dependable, self-motivated, and able to work independently.
- Fully remote position with no on-site requirements.
- Flexible scheduling options are available, as long as deadlines are met.
Other facts
About CXG
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework.
Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey.
At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
What you'll do
- Pricing Auditors will check and record product prices using official brand websites and contact brand stores by phone when online information is incomplete or unavailable. They must ensure all data collected is accurate, up-to-date, and fully documented.
Ready to join CXG?
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