We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Serves as a senior operational leader responsible for driving excellence in security and engineering operations across the enterprise. This role leads workforce management, productivity, process optimization, and analytics-driven business insights, ensuring secure development practices and business objectives are achieved. The position also applies deep technical expertise in support of operational goals, enabling effective security tooling and technical problem-solving as needed.

Key Responsibilities

• Enterprise Operational Leadership
  • Lead security and engineering operations across the organization, aligning teams and processes with business and security objectives.
  • Oversee workforce management—including contingent labor, headcount tracking, and capacity planning—to meet operational goals.
  • Optimize productivity, streamline workflows, pivot operational strategies as needed, and drive continuous improvement through data-driven decision-making.

• Financial, Planning, and Analytical Support
  • Provide analytical insights into tool adoption, remediation velocity, developer experience friction points, and resourcing needs.
  • Support long-range planning by identifying engineering investments required to improve security posture and operational capability.

• Business Insights Through Data and Analytics
  • Translate complex datasets into meaningful insights that support proactive, evidence-based decision-making.
  • Enable leadership visibility into risk posture and program effectiveness through strong analytical storytelling.

• Strategy & Communications Management
  • Serve as a senior communicator who can simplify complex technical concepts for leadership and engineering stakeholders.
  • Develop clear, concise narrative materials and presentations to support strategic alignment, executive reporting, and program acceleration.

• Metrics, Reporting, and Executive Communication
  • Develop and track KPIs, operational metrics, and headcount to inform strategic decisions and support business cases.
  • Deliver executive-ready presentations, dashboards, and reports on operational performance, security posture, and workforce status.

• People and Relationship Management
  • Manage, mentor, and develop both permanent and contingent staff, fostering a collaborative and high-performing environment.
  • Build strong partnerships with engineering, platform, and business stakeholders to drive program adoption and operational alignment.

• Technical Support for Operations
  • Apply technical expertise to support secure development practices, resolve complex engineering challenges, and enable adoption of security tooling.
  • Lead or advise on the implementation of automation, process improvements, and quality standards for secure development.

• Risk Management and Governance
  • Identify and address operational, technical, and workforce risks in a timely manner.
  • Ensure governance and compliance standards are met for secure development operations.

Required Qualifications

• 7+ years of experience in technology operations, strategy, and/or engineering within a Product, Cybersecurity, or Development context
• 3+ years of direct experience with the SDLC including but not limited to SAST, DAST, MAST, Scanning, Automation, Containers, etc.
• 3+ years of experience with data-driven, analytical, and communication skills, including executive reporting and strategic storytelling.
• 2+ years of experience with people management, contingent workforce oversight, and headcount tracking.

Preferred Qualifications

• Proven experience with improving the Developer Experience including tooling implementation, automation, data and reporting, etc.
• Proven ability to lead enterprise-scale operational initiatives and deliver measurable improvements.
• High level executive presentation and stakeholder management.

Education

• Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience)

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.