We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
As a Senior Manager - Scrum Master, you will lead the adoption and execution of agile practices across teams, ensuring the effective implementation of the Scrum framework. Your role focuses on creating an environment that enables team success, fostering collaboration, and driving continuous improvement. While this is a senior-level position, it is an Individual Contributor (IC) role, meaning you will influence and guide teams without direct people management responsibilities.

Required Qualifications

• Serve as an agile coach and facilitator for Scrum teams, guiding them on principles and values to support self-organization, continuous learning, and improvement.

• Interpret agile metrics and reporting frameworks to track and communicate key performance indicators and monitor team progress.

• Design and develop tools and processes to evaluate adherence to Scrum principles and optimize team workflows.

• Monitor progress and analyze team productivity, velocity, and quality data to generate actionable insights for improvement.

• Develop and execute stakeholder communication strategies to gather feedback and incorporate it into process enhancements.

• Facilitate Scrum ceremonies and ensure alignment with agile best practices.

• Implement knowledge-sharing systems (e.g., wikis, documentation platforms) to promote transparency and collaboration.

• Educate team members, stakeholders, and Product Owners on agile values, principles, and practices to foster an agile mindset.

• Act as a liaison between teams and stakeholders, removing obstacles and ensuring smooth delivery.

• Tracks and manages dependencies, impediments and risk in Jira.

• Ensures milestones are reached and deadlines are met.

• Facilitates partnerships and delivery with external suppliers.

• Facilitates open communication with all business partners including reporting progress and milestones for executives.

Minimum Requirements

• 7–10+ years of relevant experience in agile delivery or Scrum Master roles.

• Strong problem-solving and decision-making skills.

• Proven ability to collaborate effectively across teams and stakeholders.

• Demonstrated growth mindset with a focus on agility and continuous development.

• Expertise in execution and delivery, including planning and supporting team outcomes.

• Solid business intelligence and analytical skills.

Preferred Qualifications

• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM) or equivalent certification preferred.

Education

• Bachelor’s degree preferred or equivalent professional training/qualification.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.